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How to Handle Refund Requests (and Other Tricky Conversations)

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Manage episode 408656109 series 1076968
Content provided by Amy McDonald. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Amy McDonald or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This week I’m trying something new: I’m unpacking an email exchange from my own Yoga business and drawing 2 tips out for you on how to better handle snarky customer service requests. Let me know what you think about this, and whether case studies should be a repeat event. Also diversions into Jay Shetty, becoming a monk and me accidentally hitting Ana Forrest in the face. Enjoy!

The Abundant Yoga Teacher Retreat 2025 is now open for registrations! And this will be THE VERY LAST ONE. Learn more here: https://www.amymcdonald.com.au/retreats

Support the show by making a monthly $5 contribution here: www.patreon.com/AmyMcDonald

  continue reading

340 episodes

Artwork
iconShare
 
Manage episode 408656109 series 1076968
Content provided by Amy McDonald. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Amy McDonald or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This week I’m trying something new: I’m unpacking an email exchange from my own Yoga business and drawing 2 tips out for you on how to better handle snarky customer service requests. Let me know what you think about this, and whether case studies should be a repeat event. Also diversions into Jay Shetty, becoming a monk and me accidentally hitting Ana Forrest in the face. Enjoy!

The Abundant Yoga Teacher Retreat 2025 is now open for registrations! And this will be THE VERY LAST ONE. Learn more here: https://www.amymcdonald.com.au/retreats

Support the show by making a monthly $5 contribution here: www.patreon.com/AmyMcDonald

  continue reading

340 episodes

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