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Secret Shopping in Aged Care (Your Facility Too?)
Manage episode 216932106 series 2431230
Content provided by Michael Peachey. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Peachey or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Have you ever wondered what a potential resident (or their family) really thinks about your facility? With the national occupancy rate sitting around 92%, it’s something the majority of aged care organisations need to consider. ? What happens if a potential resident LOVES bingo, bus trips, and knitting. Does this change how your facility is presented to them? Today we’re joined by Linda Murray (https://murraystrategic.com.au/). In this episode she covers: - An overview of the commons findings and themes from consumer evaluations (secret shopping) from all around Australia - A high level overview of the process involved - Consistent recommendations The great thing - none of these action items are capital or labour intensive Find us at http://agedcareexecutive.com.au, https://www.linkedin.com/company/the-aged-care-executive-podcast/ Relax by Simon More https://soundcloud.com/user73416670 CC BY 3.0 Music provided by Music for Creators https//youtu.be/yoKFVEmPHmw
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18 episodes
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Manage episode 216932106 series 2431230
Content provided by Michael Peachey. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Peachey or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Have you ever wondered what a potential resident (or their family) really thinks about your facility? With the national occupancy rate sitting around 92%, it’s something the majority of aged care organisations need to consider. ? What happens if a potential resident LOVES bingo, bus trips, and knitting. Does this change how your facility is presented to them? Today we’re joined by Linda Murray (https://murraystrategic.com.au/). In this episode she covers: - An overview of the commons findings and themes from consumer evaluations (secret shopping) from all around Australia - A high level overview of the process involved - Consistent recommendations The great thing - none of these action items are capital or labour intensive Find us at http://agedcareexecutive.com.au, https://www.linkedin.com/company/the-aged-care-executive-podcast/ Relax by Simon More https://soundcloud.com/user73416670 CC BY 3.0 Music provided by Music for Creators https//youtu.be/yoKFVEmPHmw
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Similar to Aged Care Executive Podcast
Series that demystifies health issues, separating fact from fiction and bringing clarity to conflicting health advice.
…
continue reading
Diet Science is a fun 7 to 8 minute weekly program with insights and straight scoops on today's health and diet issues from Dee McCaffrey, CDC. Dee is an Organic Chemist who lost 100 pounds, nearly half her body weight, and has kept it off for 20 years by staying away from processed foods. She's the author of The Science of Skinny, released by Perseus June 2012, and The Science of Skinny Cookbook, which was released December 2014.
…
continue reading
Specialist and mainstream audiences alike rely on the Health Report to bring clarity to health and medical issues from social, scientific and political points of view.
…
continue reading
Move more of your body more often and in more interesting ways with the Get-Fit Guy! If you want to begin an exercise routine and don't know where to start, or if you've been working out for a while and aren't getting the results you want, Kevin Don will give you the tips you need to reach your fitness and movement goals. Get expert information on the latest fitness trends and advice on everything from toning your arms to running a 5K or simply building more movement into your day. With his ...
…
continue reading
Starting Strength is the bestselling book on the most fundamental and effective approach to strength training ever written. Mark Rippetoe hosts Starting Strength Radio where he discusses topics of interest, primarily to him, but perhaps also to you.
…
continue reading
What does exercise do to your brain? Can psychedelics treat depression? From smart daily habits to new medical breakthroughs, welcome to TED Health, with host Dr. Shoshana Ungerleider. TED speakers answer questions you never even knew you had, and share ideas you won't hear anywhere else, all around how we can live healthier lives.
…
continue reading
Revolution Health Radio debunks mainstream myths on nutrition and health and delivers cutting-edge, yet practical information on how to prevent and reverse disease naturally. This show is brought to you by Chris Kresser, health detective and creator of chriskresser.com.
…
continue reading
Introducing the BODi® Partner Podcast, the official podcast channel devoted exclusively to BODi Partners. From archives of the BODi Wake-Up Call, I Am BODi stories, and What I Know Now success tips from seasoned Partners, this podcast is your one-stop source for personal development, business training and peer-to-peer inspiration. Ready to explode your business? Tune in regularly to our official podcast and join the ranks of those transforming their lives and the lives of others!
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