Grumpy helps a reader choose the best hydrangea for their hometown. Plus, Grumpy’s gripe of the week. You can find us online at southernliving.com/askgrumpy Ask Grumpy Credits: Steve Bender aka The Grumpy Gardener - Host Nellah McGough - Co-Host Krissy Tiglias - GM, Southern Living Lottie Leymarie - Executive Producer Michael Onufrak - Audio Engineer/Producer Isaac Nunn - Recording Tech Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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Why Are Banks Struggling with Accessibility?
Manage episode 469266897 series 3474034
Content provided by Antonio Santos, Debra Ruh, Neil Milliken, Antonio Santos, Debra Ruh, and Neil Milliken. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Antonio Santos, Debra Ruh, Neil Milliken, Antonio Santos, Debra Ruh, and Neil Milliken or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Are traditional banking systems failing those who most need them? In this thought-provoking episode, David Agar and Penny Roberts share their mission to revolutionize financial accessibility through their innovative app, Bankability. Reflecting on their personal journey as parents of a child with disabilities, they delve into the crucial need for hyper-personalization in banking solutions. With over 15 million adults in the UK facing accessibility barriers, the couple’s insights highlight how financial institutions often neglect unique user needs in favor of generic solutions.
As modern banking becomes increasingly digital, it's essential to address the disconnect that leaves many feeling excluded. David explains how their proposed system employs AI and user-centered design to adapt to each individual's preferences, creating a supportive environment that respects user autonomy. They convey the urgency behind rethinking current practices, challenging listeners to join a broader conversation about inclusion in finance.
This episode is a call to action for investment and collaboration as they look to engage with stakeholders who share their vision. Explore how technology can empower individuals in managing their finances securely, especially for those who may not have traditional support systems. Tune in and find out how together, we can pave the way for a more accessible and inclusive banking landscape for all. Don’t miss out on joining their waiting list, and be part of this transformative journey!
Follow axschat on social media.
Bluesky:
Antonio https://bsky.app/profile/akwyz.com
Debra https://bsky.app/profile/debraruh.bsky.social
Neil https://bsky.app/profile/neilmilliken.bsky.social
axschat https://bsky.app/profile/axschat.bsky.social
LinkedIn
https://www.linkedin.com/in/antoniovieirasantos/
https://www.linkedin.com/company/axschat/
Vimeo
https://vimeo.com/akwyz
https://twitter.com/axschat
https://twitter.com/AkwyZ
https://twitter.com/neilmilliken
https://twitter.com/debraruh
Chapters
1. Introduction to Access Chat (00:00:00)
2. The Importance of Accessibility in Banking (00:06:59)
3. Meet David Agar: Background and Insights (00:26:45)
4. Understanding Hyper (00:35:48)
5. The Role of AI in Financial Accessibility (00:59:15)
6. Final Thoughts and Calls for Collaboration (01:10:00)
265 episodes
ShareManage episode 469266897 series 3474034
Content provided by Antonio Santos, Debra Ruh, Neil Milliken, Antonio Santos, Debra Ruh, and Neil Milliken. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Antonio Santos, Debra Ruh, Neil Milliken, Antonio Santos, Debra Ruh, and Neil Milliken or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Are traditional banking systems failing those who most need them? In this thought-provoking episode, David Agar and Penny Roberts share their mission to revolutionize financial accessibility through their innovative app, Bankability. Reflecting on their personal journey as parents of a child with disabilities, they delve into the crucial need for hyper-personalization in banking solutions. With over 15 million adults in the UK facing accessibility barriers, the couple’s insights highlight how financial institutions often neglect unique user needs in favor of generic solutions.
As modern banking becomes increasingly digital, it's essential to address the disconnect that leaves many feeling excluded. David explains how their proposed system employs AI and user-centered design to adapt to each individual's preferences, creating a supportive environment that respects user autonomy. They convey the urgency behind rethinking current practices, challenging listeners to join a broader conversation about inclusion in finance.
This episode is a call to action for investment and collaboration as they look to engage with stakeholders who share their vision. Explore how technology can empower individuals in managing their finances securely, especially for those who may not have traditional support systems. Tune in and find out how together, we can pave the way for a more accessible and inclusive banking landscape for all. Don’t miss out on joining their waiting list, and be part of this transformative journey!
Follow axschat on social media.
Bluesky:
Antonio https://bsky.app/profile/akwyz.com
Debra https://bsky.app/profile/debraruh.bsky.social
Neil https://bsky.app/profile/neilmilliken.bsky.social
axschat https://bsky.app/profile/axschat.bsky.social
LinkedIn
https://www.linkedin.com/in/antoniovieirasantos/
https://www.linkedin.com/company/axschat/
Vimeo
https://vimeo.com/akwyz
https://twitter.com/axschat
https://twitter.com/AkwyZ
https://twitter.com/neilmilliken
https://twitter.com/debraruh
Chapters
1. Introduction to Access Chat (00:00:00)
2. The Importance of Accessibility in Banking (00:06:59)
3. Meet David Agar: Background and Insights (00:26:45)
4. Understanding Hyper (00:35:48)
5. The Role of AI in Financial Accessibility (00:59:15)
6. Final Thoughts and Calls for Collaboration (01:10:00)
265 episodes
All episodes
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AXSChat Podcast
1 From Frustration to Delight: Real Accessibility Wins in Everyday Products 35:58
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Play Later Play Later Lists Like LikedWhen we're constantly fighting for baseline accessibility compliance, it's easy to miss the quiet victories happening around us. In this candid conversation, returning guest Steve Tyler shares refreshingly positive experiences that demonstrate what's possible when companies truly commit to inclusive design. Steve recounts his surprisingly delightful experience switching to EE broadband, discovering Braille labelling physically built into the router and an online contract process that automatically detected his screen reader use. Rather than the typical accessibility nightmare, the system seamlessly adapted to provide an equivalent experience. Similarly, his HP printer delivered unexpected independence through a fully accessible app that allowed him to complete tasks like checking ink levels and even creating personalized greeting cards without assistance. These examples highlight what accessibility advocate Kevin Carey called the "peer normative equivalent" experience – being able to accomplish the same tasks, at the same time, for the same price, with comparable effort as anyone else. This stands in stark contrast to the frustrating reality that 95% of websites remain inaccessible and disability employment rates have shown minimal improvement over 60 years. Looking toward the future, we explore how AI might transform accessibility through conversational interfaces and intelligent agents that could help navigate complex systems. However, this technology also raises important questions about privacy, trust, and the preservation of human connection. As Steve powerfully reminds us, "Put humanity back into tech development" – because the most successful innovations recognize that behind every accessibility need is a human seeking not just functional access, but an equivalent, dignified experience. Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh…
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AXSChat Podcast
1 Tristan Lavender on Leading Philips' Neurodiversity Network 27:29
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Play Later Play Later Lists Like LikedWhat happens when a global company with 70,000 employees embraces neurodiversity as a driver of innovation? Tristan Lavender, founder and chair of Philips Neurodiversity Network, takes us behind the scenes of building one of the company's largest employee resource groups from the ground up. Diagnosed with autism in his early twenties, Lavender's journey from struggling young professional to neurodiversity advocate offers a compelling framework for creating psychological safety in the workplace. With over 1,200 members, the Philips Neurodiversity Network has become a powerful voice for change, attracting not just neurodivergent employees but also allies eager to support their colleagues. "This isn't just about identity labels," Lavender explains. "It's about understanding each person's unique brain and creating environments where everyone can do their best work." The conversation explores how accommodations like quiet workspaces benefit both autistic employees and introverts without clinical diagnoses, illustrating how inclusion practices often improve workplace experiences for everyone. Particularly fascinating is the network's approach to navigating conflicting needs among neurodivergent team members. When one employee needs cameras off during meetings while another relies on lip-reading, how do teams find balance? Lavender offers practical strategies for fostering open conversations that lead to creative compromises. The episode also examines Philips' "global-local" strategy for neurodiversity inclusion, acknowledging that needs vary significantly across cultures and regions. While global initiatives create consistency, local chapters ensure cultural relevance in different markets. Whether you're a neurodivergent professional seeking community, a manager looking to support diverse thinking styles, or an organization beginning your neurodiversity journey, this conversation provides valuable insights for transforming neurodiversity from a challenge into a competitive advantage. Connect with us to learn how different perspectives drive innovation and create workplaces where every brain can flourish. Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh…
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AXSChat Podcast
1 Virtual Exchange and Global Learning for Disability Inclusion 30:41
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Play Later Play Later Lists Like LikedDr. Kelly Tzoumis, professor emeritus at DePaul University and lecturer at Johns Hopkins, discusses virtual exchange programs that make global learning accessible to students with disabilities. These innovative approaches embed intercultural experiences directly into curriculum, overcoming barriers of cost and physical accessibility while building crucial competencies. • Virtual exchange goes beyond video calls—students are prepared to interact across cultures before meeting peers • Less than 10% of students can afford traditional study abroad, making virtual exchange a more inclusive alternative • Sustainable Development Goals (SDGs) provide framework for global learning beyond just environmental topics • Students develop empathy when working across language barriers with international peers • Generational shifts in disability language reflect changing views of disability as identity • Research shows virtual exchanges improve student mental health through developing resilience • Students with disabilities demonstrate extraordinary capabilities when given appropriate accommodations • Disclosure remains a major challenge in higher education—less than half of disabled students formally identify • Creative accommodations should involve the learner as an active partner in finding solutions • As world polarization increases, virtual exchange becomes even more vital for intercultural understanding Find Dr. Tzoumis's book "Global Learning and the SDGs Through Virtual Exchange" through Springer Nature Press, with a follow-up focused on discipline-specific applications coming soon. Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh…
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AXSChat Podcast
1 From Compliance to Advantage: The Hidden ROI of Accessibility 31:50
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Play Later Play Later Lists Like LikedWhat happens when accessibility transcends from a legal obligation to a strategic business advantage? That's exactly what Gina Bhawalkar, Principal Analyst for Digital Accessibility at Forrester Research, illuminates in our fascinating conversation about the evolving digital accessibility landscape. Gina brings two decades of experience to the table, having started her journey testing products with people with disabilities before moving into leadership roles where she championed accessibility within major organizations. Now at Forrester, she researches how companies effectively scale accessibility practices and evaluates the leading accessibility platforms through the influential Forrester Wave methodology. Our discussion reveals a critical disconnect that exists in many organizations today - while 60% claim executive commitment to accessibility, fewer than half implement proven best practices like including people with disabilities in research or making accessibility a formal project requirement. This gap between intention and action represents both a challenge and an opportunity. The conversation takes a particularly illuminating turn when Gina outlines the four categories of business benefits beyond compliance: increasing revenue, reducing costs, enhancing organizational resilience, and building trust. From competitive advantages in procurement to designing for changing demographics, these multidimensional benefits offer a compelling case for accessibility that goes far beyond legal requirements. We also explore how different regions approach accessibility - from the compliance-driven motivation in the US to the European focus on privacy connections and Australia's integration with customer experience initiatives. The growing influence of the European Accessibility Act is creating a global ripple effect that will impact procurement decisions worldwide. For anyone leading digital initiatives or interested in creating better products for everyone, this episode offers invaluable insights into how accessibility can become a catalyst for innovation rather than just another compliance checkbox. Listen now to discover how the "curb cut effect" means that designing for accessibility ultimately creates better experiences for all users. Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh…
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AXSChat Podcast
1 Can AI Truly Understand Human Needs in Justice Systems? 28:35
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Play Later Play Later Lists Like LikedJudge Ginger Lerner-Wren brings a rare and powerful perspective to the criminal justice system. With nearly three decades on the bench in Florida and a background in disability rights advocacy, she offers insights you simply won't find elsewhere. Her journey from working directly in a psychiatric hospital to founding America's first Mental Health Court has equipped her with a truly unique understanding of how justice and healing can intersect. What happens when we apply artificial intelligence to mental health decisions? Judge Lerner-Wren raises profound questions about whether technology can ever truly address the authentic, individualized needs of people with mental health conditions. Having witnessed the gaps in community support firsthand, she understands the human dimensions that algorithms might miss. As governments rush toward technological solutions, her caution reminds us that efficiency shouldn't come at the expense of effectiveness, especially for vulnerable populations. The conversation takes a compelling turn toward the concept of "sanism" - the often-unacknowledged discrimination against people with mental health conditions that treats them as less than fully human. Judge Lerner-Wren's advocacy for peer support specialists highlights how lived experience can transform services and now could potentially improve AI systems as well. Her observations about COVID's impact on social connection for both youth and seniors illuminate how isolation affects mental wellbeing across generations. Social media presents both promise and peril in this landscape. While certain platforms drive passive consumption rather than meaningful interaction, Judge Lerner-Wren demonstrates how digital connections can spread innovations in therapeutic justice globally. Her vision of judges and lawyers as peacekeepers rather than just punishers offers a refreshing alternative to traditional approaches. Join us for this thought-provoking conversation about human connection, justice, and healing in an increasingly technological world. Follow AXSChat to continue exploring how we can create more inclusive systems that truly serve everyone's needs. Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh…
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AXSChat Podcast
1 Accessibility Washing Won't Fix Broken Systems 27:49
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Play Later Play Later Lists Like LikedLia Raquel Neves,, founder of EITIC Consulting, offers a thought-provoking exploration into the ethical dimensions of artificial intelligence and its profound implications for accessibility and inclusion. Drawing from her background in philosophy and bioethics, Lia challenges the common assumption that technology is neutral, instead arguing that our creations inherently reflect our values, biases, and blind spots. The conversation delves into crucial gaps between AI regulations and accessibility requirements. Lia points out that the European AI Act doesn't explicitly define disability as a risk factor, meaning systems that significantly impact disabled users might not be classified as high-risk. "This is not just a legal oversight," she explains, "it's an ethical failure." Without structural requirements prioritizing accessibility, technologies from virtual assistants to facial recognition systems continue to exclude people with disabilities. When discussing data ethics, Lia confronts the uncomfortable reality of historical bias. Training AI on decades-old data inevitably reproduces historical patterns of discrimination and inequality. While diversity in datasets helps, Lia emphasizes it's insufficient alone: “We must actively detect offensive or discriminatory language and prevent models from amplifying harmful content.” She advocates for continuous human oversight, transparency, and creating mechanisms for people to challenge automated outcomes. Perhaps most powerful is Lia's reflection on representation: "Digital accessibility is still seen as a technical requirement when it is, in fact, a matter of social justice." She notes how the invisibility of people with disabilities in media, business, and technology perpetuates exclusion, creating a cycle where decision-makers don't prioritize what they rarely encounter. True inclusion means asking who's missing from the data, who's excluded by design, and who's absent when systems are being developed. Ready to dive deeper into creating ethical, inclusive technology? Connect with Lia on LinkedIn and join the conversation about building technology that truly serves everyone. Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh…
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AXSChat Podcast
1 Press Play for Everyone: The Secret Love Story Between Accessibility and Video Games 28:02
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Play Later Play Later Lists Like LikedDiscover the transformative power of accessibility in the gaming world with Verónica Morales Beltrán, an accessibility specialist at Adesso Mobile. Having transitioned from leading localization at Electronic Arts Germany to championing digital inclusion, Veronica reveals how gaming has evolved beyond mere entertainment to become a vital space for connection, creativity, and belonging. Why do we play games? The answer extends far beyond simple fun. For many, especially those with disabilities, games provide safe communities, opportunities for skill development, and alternative experiences otherwise unavailable. As Veronica eloquently puts it, accessibility in gaming is "very egoistic" – we design for others, but ultimately for our future selves too, recognizing that disability can touch anyone's life temporarily or permanently. The conversation explores how gaming accessibility has progressed from rigid difficulty settings to highly customizable experiences. Modern games allow players to tailor specific aspects of gameplay to their unique needs rather than forcing them into predetermined categories. Even more encouraging is how major companies like EA, Ubisoft, Nintendo, and Amazon Games are now collaborating on standardized accessibility tags – a remarkable example of industry leaders prioritizing inclusion over competition. Perhaps most powerful is the growing representation of disability within games themselves. Veronica shares her excitement about Nintendo's recent Switch 2 announcement featuring wheelchair basketball, presented not as a special accessibility feature but simply as another game in their lineup – "treating it as something natural, standard." Whether you're a dedicated gamer, an accessibility professional, or simply interested in how digital experiences are becoming more inclusive, this episode offers valuable insights into how technology can create spaces where everyone belongs. Listen now and discover why the gaming industry might be showing us the path toward a more accessible future for all digital experiences. Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh…
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AXSChat Podcast
What does independence truly mean for someone who can't see? This question lies at the heart of Envision's revolutionary approach to assistive technology for blind and low-vision individuals. Karthik Kannan's journey began with a simple career counseling visit to a blind school in India. While his sighted nephew dreamed of building cities on Mars, the blind students shared much more fundamental aspirations: reading books independently, visiting the beach alone, or simply living by themselves someday. This stark contrast revealed how much energy people with visual impairments spend overcoming basic hurdles that sighted people take for granted. That revelation sparked a mission to build a bridge between the visual world and those who cannot access it conventionally. Initially developing a crash-prone mobile app that converted images to speech, Karthik watched in amazement as the blind community persevered through its flaws because of its transformative potential. The app's organic growth led to Envision winning Google's Play Award for best accessibility experience, opening doors to integrate their technology with Google Glass. The marriage of AI and wearable technology has proven particularly powerful for accessibility. While smartphones require juggling a cane in one hand and possibly a guide dog with another, smart glasses provide hands-free access to visual information. Recent advances in conversational AI have further simplified the experience, allowing users to interact naturally through speech rather than learning complicated interfaces. Though currently priced around $1,800, these glasses are expected to become dramatically more affordable as smart wearables enter the mainstream. The impact has been so profound that many in the blind community place AI accessibility innovations in the same category as the invention of Braille. Join us to explore how technology can truly serve humanity when designed with inclusion at its core. Have you considered how AI might bridge gaps in your own life or community? Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh…
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AXSChat Podcast
1 The Father-Son Journey Through Accessibility and Acting 28:33
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Play Later Play Later Lists Like LikedGareth Ford-Williams shares how his son Zak inability to access age-appropriate BBC games sparked a career revolutionizing digital accessibility, culminating in the development of BBC iPlayer with comprehensive accessibility features. • Gareth's journey began when six-year-old Zak couldn't access BBC games designed for older children • Personal connections and family experiences often drive innovation in accessibility • While working as BBC brand manager, Gareth questioned why they would build relationships with audiences only to abandon them • The BBC iPlayer project launched in 2007 with screen reader accessibility, closed captions, and audio description • Twenty years later, Zak appears on the very platform his father helped make accessible • Zak shares his experience as an actor with a disability despite repeatedly being told it would never happen • Period dramas historically feature conventionally perfect bodies despite historical reality being "far wonkier" • Zak's drama teacher revealed period dances had simple movements precisely because disability was common • The powerful concept of "incidental portrayal" – casting disabled actors in roles where disability isn't central to the plot • Putting a disabled person on stage changes the audience relationship in ways that add artistic value and subtext Keep following AXSChat for more conversations about accessibility, representation, and breaking barriers in media and technology. Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh…
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AXSChat Podcast
1 Breaking Barriers: Inclusive Employment for Disabled Talent 30:55
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Play Later Play Later Lists Like LikedJane Hatton, CEO of Evenbreak, shares how her organization is transforming disability employment globally through inclusive recruitment practices and partnerships with local disability organizations. • Evenbreak started as a UK job board for disabled job seekers but has expanded into a global enterprise • Every team member at Evenbreak has lived experience of disability, representing diverse conditions and backgrounds • Traditional recruitment methods like CV screening and interviews perpetuate bias against disabled candidates • AI in recruitment presents both opportunities for accessibility and risks of amplifying existing biases • Evenbreak's innovative hiring process focuses only on essential skills, allowing candidates to demonstrate capabilities in any format • Job descriptions often contain unnecessary requirements that disproportionately discourage disabled candidates from applying • Rather than asking for CVs, Evenbreak asks candidates to demonstrate how they meet 5 essential criteria for the role • Global expansion requires working with local disability organizations who understand specific country contexts and supports • Successful hiring processes provide meaningful feedback to all candidates, including connections to other opportunities • Creating truly inclusive recruitment requires designing out bias from the beginning rather than retrofitting processes Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh…
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AXSChat Podcast
1 Beyond Numbers: Rethinking How We Measure and Support Disability 26:05
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Play Later Play Later Lists Like LikedDaniel Mont, CEO and co-founder of the Center for Inclusive Policy, shares insights on bridging the gap between disability advocacy and effective policy implementation. The conversation explores how to move beyond awareness-raising to create evidence-based policies that meaningfully improve the lives of people with disabilities. • Center for Inclusive Policy was created to address the need for evidence-based disability inclusion policies • About 25% of households include someone with a disability, making this a significant demographic • GDP would be 4-7% higher if people with disabilities had equal access to labor markets • Disability data varies widely depending on definition and measurement tool used • Disability exists on a continuum, not as a binary classification • Data collection needs to be purpose-driven – different policies require different data • Many innovations designed for accessibility (voice recognition, closed captioning, telephones) benefit everyone • Progressive countries are moving toward policies that address disability-related extra costs rather than presuming inability to work Contact the Center for Inclusive Policy at inclusive-policy.org to learn more about their work in social protection, employment support, and data systems improvement. Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh…
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AXSChat Podcast
1 How the Web Almanac Reveals Global Digital Inclusion Patterns 33:26
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Play Later Play Later Lists Like LikedMike Gifford from Civic Actions joins us to discuss the Web Almanac, a remarkable project analyzing 17 million websites and 83 terabytes of data to track accessibility trends across the web. He shares insights about comparative accessibility performance across countries, revealing how European websites generally outperform American ones despite the US having a 30-year head start in accessibility legislation. • Web Almanac provides annual snapshots comparing accessibility across millions of websites • European government websites show better accessibility than US government sites due to the Web Accessibility Directive • Content management systems that prioritize accessibility lead to more accessible websites overall • Educational institutions (.edu domain) show stronger accessibility performance in the US • Alt text remains problematic even on otherwise accessible websites • Website accessibility typically degrades over time as content refreshes and staff changes • Automation and AI will be necessary to maintain accessibility at scale • Data can drive competitive improvements between institutions and countries • Individual contributors can sometimes make more impact than government institutions Join our community discussions on Blue Sky every Tuesday night to continue the conversation about web accessibility and digital inclusion. Find the Web Almanac at https://almanac.httparchive.org/en/2024/accessibility Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh…
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AXSChat Podcast
1 Why Are Banks Struggling with Accessibility? 29:42
29:42 Play Later Play Later Lists Like Liked29:42
Play Later Play Later Lists Like LikedAre traditional banking systems failing those who most need them? In this thought-provoking episode, David Agar and Penny Roberts share their mission to revolutionize financial accessibility through their innovative app, Bankability. Reflecting on their personal journey as parents of a child with disabilities, they delve into the crucial need for hyper-personalization in banking solutions. With over 15 million adults in the UK facing accessibility barriers, the couple’s insights highlight how financial institutions often neglect unique user needs in favor of generic solutions. As modern banking becomes increasingly digital, it's essential to address the disconnect that leaves many feeling excluded. David explains how their proposed system employs AI and user-centered design to adapt to each individual's preferences, creating a supportive environment that respects user autonomy. They convey the urgency behind rethinking current practices, challenging listeners to join a broader conversation about inclusion in finance. This episode is a call to action for investment and collaboration as they look to engage with stakeholders who share their vision. Explore how technology can empower individuals in managing their finances securely, especially for those who may not have traditional support systems. Tune in and find out how together, we can pave the way for a more accessible and inclusive banking landscape for all. Don’t miss out on joining their waiting list, and be part of this transformative journey! Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh…
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AXSChat Podcast
1 Transforming Assistive Technology: Steve Tyler on Accessibility, Innovation, and Inclusion 37:06
37:06 Play Later Play Later Lists Like Liked37:06
Play Later Play Later Lists Like LikedUnlock the secrets of transforming assistive technology with Steve Tyler, the pioneering Director of Assistive Tech and Transformation at Leonard Cheshire. Join us as Steve shares his compelling journey from the world of clinical psychology to becoming a beacon for disability support and technology integration. With invaluable insights into collaborations with major tech companies, discover how Steve is championing accessibility and inclusive practices that are reshaping the tech landscape for people with disabilities. Dive into the untapped market potential of accessible design and the strategic integration of accessibility within mainstream business. Through captivating examples like synthetic speech technology and Braille labeling for pharmaceuticals, we reveal how inclusive design not only meets diverse user needs but also powers sustainable business propositions. Steve sheds light on the importance of understanding industry decision-making and leveraging the art of storytelling to drive the adoption of inclusive practices. Navigate the pressing challenges within the disability community, where educational and employment opportunities have hit a frustrating plateau. Steve addresses the biases entrenched in these sectors and the inefficiencies plaguing assistive technology development. From the crucial role of Braille in education and employment to the financial entanglements of large charitable organizations, gain a deeper understanding of what it takes to forge a more cohesive and effective approach to disability inclusion and innovation. Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh…
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AXSChat Podcast
1 Breaking Barriers in European Disability Advocacy with Katrin Langensiepen 27:14
27:14 Play Later Play Later Lists Like Liked27:14
Play Later Play Later Lists Like LikedKatrin Langensiepen, the only visibly disabled woman in the European Parliament, joins us to share her compelling journey toward disability inclusion in European politics. Discover how Katrin is pushing boundaries within the institution, advocating for rights and accessibility despite the hurdles. Her efforts to champion the European Disability Card illustrate her dedication to creating a more inclusive society, emphasizing the card's significance in improving access and recognition across member states. Uncover the economic potential of disability inclusion as we explore arguments for supporting independent living for people with disabilities. By making necessary adjustments, there's a promise of economic gains through increased tax returns and diminished reliance on government services. However, without robust methodologies in research, driving change remains a challenge. The episode also highlights the importance of solidarity within the disability community and the power of intersectionality, drawing parallels with other rights movements. Media narratives play a critical role in shaping perceptions of marginalized groups. We'll examine how systemic barriers and negative portrayals hinder education and visibility for people with disabilities. While social media offers a platform for connection, it's crucial for political parties and NGOs to step up and facilitate positive change. Through advocacy and media influence, we aim to raise awareness, challenge misconceptions, and drive forward the agenda for disability rights and representation. Join us as we discuss the ongoing struggle and the importance of continued dialogue and activism. Support the show Follow axschat on social media. Bluesky: Antonio https://bsky.app/profile/akwyz.com Debra https://bsky.app/profile/debraruh.bsky.social Neil https://bsky.app/profile/neilmilliken.bsky.social axschat https://bsky.app/profile/axschat.bsky.social LinkedIn https://www.linkedin.com/in/antoniovieirasantos/ https://www.linkedin.com/company/axschat/ Vimeo https://vimeo.com/akwyz https://twitter.com/axschat https://twitter.com/AkwyZ https://twitter.com/neilmilliken https://twitter.com/debraruh…
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