Joe McCue, Founder & Partner, Pencilwrench

Beyond the Wrench

Helping technicians quickly write accurate repair event documentation, Pencilwrench allows shops to provide customers with an invoice that is clear, concise, and readable. In this episode, we explore how new shop software can help improve the overall perception of technician careers by bringing professionalism and transparency to the forefront.
View the video podcast on YouTube
About Our Guest:
Joe McCue
Founder & Partner, Pencilwrench
[e-mail]

Sponsor:
Universal Technical Institute
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[e-mail] | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
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Chapters

1. Joe McCue, Founder & Partner, Pencilwrench (00:00:00)

2. Joe’s Background & Pencilwrench (00:01:11)

3. Barriers in Technician Communication (00:04:41)

4. Improving Technicians’ Lives (00:21:33)

5. Technicians Documenting Repairs (00:29:03)

6. Pay & Professionalism (00:36:10)

7. Embracing Technology Changes (00:49:26)