How can automotive and diesel shops run a better business and be more profitable? How can we make the aftermarket and dealerships more attractive to younger generations? Each week, Jay Goninen, Co-Founder & President of WrenchWay, will sit down with shop owners, technicians, instructors, and professionals in the automotive and diesel industries to have them share their stories and insights. We’ll dive deep into what’s going on in shops and dealerships and what we can do to help drive the ind ...
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On Body Bangin' we will be talking about all things "body"...auto body that is! I'm Micki Woods, a marketing and business growth specialist for the collision industry. As a former shop owner I understand that there is so much information out there that sometimes it seems like we are trying to drink out of a fire hose, yet we are so thirsty for quality information. On the Body Bangin' podcast we will have a fun time while talking about small and large topics with a variety of guests from arou ...
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Collision Technician Survey Results & Analysis
1:03:53
1:03:53
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Dara Goroff, Vice President of Planning & Industry Talent Programming at I-CAR, discusses findings from their recent collision technician survey and efforts to promote collision careers. Key takeaways include the importance of gathering anonymous staff feedback, listening to their needs, and being prepared to make changes based on their input. View…
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Ep #121: Things Need to Change with Michael Giarrizzo
55:05
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I am talking with Michael Giarrizzo, CEO/President of DCR Systems, about embracing the change of our industry. As our vehicles become more complex things NEED TO CHANGE! Vehicles today are safety machines on wheels so what is your shop doing to make sure you are keeping those vehicles that come to you after a collision are being restored so they op…
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What’s New with ASE? A Chat with the CEO
1:09:43
1:09:43
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Dave Johnson, President & CEO of the National Institute for Automotive Service Excellence (ASE) dives into all things ASE-related. Dave shares his personal journey, industry insights, and the critical challenges faced by automotive professionals today. View the video podcast on YouTube About Our Guest: Dave Johnson President & CEO, National Institu…
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Anders Gustafson, Co-Founder of ShopLevers and former shop owner, breaks down technician compensation. He shares lessons learned from starting a new shop, including the importance of incentive plans, offering benefits like health insurance, and evaluating pay plans correctly. View the video podcast on YouTube About Our Guest: Anders Gustafson Co-Fo…
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Danny Corwin from Harbor Freight Tools for Schools and Jay Abitz from Freedom High School discuss why shops, dealerships, manufacturers, and other businesses need to support skilled trades programs. They also dive into the struggles schools are facing, from budget cuts to a lack of administrative support. View the video podcast on YouTube About Our…
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Ep #120: SE Collision Conference Insider with WMABA and CCA
37:29
37:29
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Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ What made…
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Ep #119: RTA - The Process & The Shop's Role with Steve Krieps at the SE Collision Conference
33:52
33:52
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Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ We are ta…
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Ep #118: Take Advantage of the Slow Times with Kevin Lombard & Dave Caron at the SE Collision Conference
37:23
37:23
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For all of you listening Lombard Equipment is offering a FREE Air Jack (3 bag) with purchase of any Chisum equipment piece PLUS Chisum is offering incredible factory pricing through the end of June! https://youtu.be/AsTdmSVxSHs?si=v-sKc171vEm1eaKC Kevin Lombard & Dave Caron of Lombard Equipment chat with us today about the opportunities shops have …
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Ep #117: It's Time to Level Up! with Blake Farley at the SE Collision Conference
30:48
30:48
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Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ I'm excit…
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Shop Leadership & Management Advice
1:02:33
1:02:33
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John Spence, one of the top business experts in the world, author, CEO, and speaker, is back to offer key leadership and management advice. He covers the elements of a good culture, the importance of caring for your people, and the impact that keeping toxic high-performing people can have on your business. View the video podcast on YouTube About Ou…
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Ep #116: Recruiting & Retaining Technicians with Jay Goninen at the SE Collision Conference
28:54
28:54
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Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Next in o…
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Ep #115: Stop Your Shop's Leaky Profit with Taylor Moss at the SE Collision Conference
21:40
21:40
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Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Today we …
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Ep #114: Build Your Business with Enjoyment with Bruce Schronce at the SE Collision Conference
21:21
21:21
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Thank you to Lombard Equipment, our wonderful sponsor, whose goal is to help improve the quality of people's lives. Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Next in line at the SE Collision Conferenc…
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Ep #113: Create a Bulletproof Repair Plan with Danny & Kyle at the SE Collision Conference
27:45
27:45
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Lombard Equipment, our fantastic sponsor has 5 star online reviews, they do all of their own service and warranty work! Amazing! :) Reach out to them today... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Kyle Motzkus, GM of Hunter Autobody, and Danny…
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Ep #112: ADAS - To Calibrate or Not to Calibrate with Greg Peeters at the SE Collision Conference
22:48
22:48
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Lombard Equipment, our fantastic sponsor, has been in business for over 30 years providing equipment, service, training, AND support! Reach out to them today! Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ Today we are chatting with Greg Peeters of Car…
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Matt Kerhin, Technology & Engineering Teacher at Hartford Union High School, joins us to talk about the huge teacher shortage in technical education—from the impact of retiring teachers to training the next generation and the costs of retaining teachers. View the video podcast on YouTube About Our Guest: Matt Kerhin Technology & Engineering Teacher…
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Ep #111: Building Value in Your Business with Matt DiFrancesco at the SE Collision Conference
18:41
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Thank you to Lombard Equipment - our sponsor of this series! Lombard Equipment not only sells new and used equipment but they have real LIVE people answer their phone! Reach out to them and get the help you need... Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequip…
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Ep #110: Future-Proof Your Shop with Mike Anderson at the SE Collision Conference
30:59
30:59
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Shoutout first and foremost to Lombard Equipment - our sponsor of this series and your #1 choice when looking to purchase new and refurbished equipment from Maine to Miami! Reach out to them today! Massachussets Office: (800) 422-PULL Florida Office: 888-440-WELD Virginia Office: 833-MIG-WELD Visit them online: https://lombardequipment.com/ We are …
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Leadership Transition—Going from Technician to Manager
1:02:25
1:02:25
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Russ Green, Operations Officer at Machinery Advisors Consortium, expresses how top employers need good leaders to keep people happy. Understanding employees, proper career growth, and keeping up with the industry pace are key to nurturing future leaders. View the video podcast on YouTube About Our Guest: Russ Green Operations Officer, Machinery Adv…
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Tanner Brandt, President of Autodiag Clinic, discusses the value of evaluating your technicians’ actual take-home income and the necessity of proper pay plans when assessing technician compensation. Tanner also dissects WrenchWay’s recent Technician Pay Survey and Technician Compensation Tool. To see how much technicians are making in your area and…
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Jay Marrazzo, General Manager of AIM Group, LLC, brings a fresh perspective on how shops and dealerships can improve by thinking of different departments as having different cultures. He also gets candid and discusses our industry's shortcomings. View the video podcast on YouTube About Our Guest: Jay Marrazzo General Manager, AIM Group, LLC jay@aim…
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Ep #109: Taking the Gloves Off with Clay Hoberecht
59:50
59:50
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Winner of the 2024 Vehicle Care Rockstar Award given out by BodyShop Business went out to Clay Hoberecht - owner of Best Body Shop in Wichita! Clay talks about what he does differently, why he does it and what separates him from other shops. Reach out to Clay directly: Clay's Email: bestbodyshopinwichita@yahoo.com Episode #55 with Clay: Get Paid fo…
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2024 Technician Pay Survey Results & Data Tool
55:37
55:37
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WrenchWay Co-Founders Jay Goninen and Mark Wilson dive into WrenchWay’s 2024 Technician Pay survey. The survey gathered data about pay and benefits from thousands of technicians across the country. WrenchWay processed the information and developed an evolving technician compensation tool available for free at wrenchway.com/pay. Download the video w…
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Navigating Automotive Technician Education
1:05:24
1:05:24
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George Arrants, Vice President at ASE Education Foundation, is back to clear up misconceptions about hiring employees under 18, discuss the shortage of teachers, and explore the impact that work-based learning can have on students. View the video podcast on YouTube About Our Guest: George Arrants Vice President, ASE Education Foundation george.arra…
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Ep #108: SE Collision Conference is Comin'! with Jordan Hendler & Josh Kent
23:03
23:03
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Jordan Hendler & Josh Kent join me today to talk about the SE Collision Conference that will be happening very soon! From May 16-18th the festivities will be going down! On Friday, May 16th there is an award ceremony with cocktails, games and a whole lot of fun. This event is by invite only or if you purchased a ticket to the attend the amazing cla…
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Repairing Relationships in the Service Department
1:03:06
1:03:06
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Trust in the service department is imperative to running an effective shop. Derrick King, Director of Fixed Operations at ClearShift, joins us to give honest advice every shop needs to hear. From the importance of having transparency with your employees to simply respecting their career aspirations, you don’t want to miss these tips! View the video…
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Ep #107: Hidden Gems to Grow Your Business with Rick Selover
46:01
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Rick Selover has been in the business for a long time and has been helping shops grow for just as long! Rick understands the power of perspective and of self awareness. After putting things into action in his own life and seeing the power of it all, he started helping others in our industry. We talk today about some basic things you can switch up i…
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Fernando Miranda, Vice President of Transformers Institute, walks us through how everyone sets their own meaning of success in their career and life. He talks about how to create a positive mindset, ways to stay consistent through the highs and lows of life, and the importance of finding your inspiration. View the video podcast on YouTube About Our…
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The Impact of Digital Tools on Fixed Operations Management
57:28
57:28
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There is a lot of technology that impacts service departments. The hard part is evaluating what software or digital tool could be useful for your shop. Corey Smith, National Fixed Operations Training Manager for APCO Holdings, LLC, discusses how to get team buy-in for new products, the importance of training on new technology, and how to evaluate p…
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Dealership Recruiting w/ WrenchWay & Hireology
1:06:34
1:06:34
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WrenchWay partners with Hireology to help dealerships better hire technician talent. Tiffany Czerwinski, Director of Automotive Partnerships at Hireology, discusses the impact this new partnership will have on dealership recruiting. She also addresses several challenges the automotive industry is currently facing, including talent shortages and the…
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Ep #106: NE Collision Conference Highlights with Ken Miller
40:24
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The NE Collision Conference just wrapped up and I only heard amazing things about it! Today we talk with Ken Miller, President of the AASP New Jersey and Co-Owner of 821 Collision in North Haledon, NJ. He shares with us some of his top takeaways and most popular highlights of the show. If you have never been to the NE Collision Conference it is the…
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Chris Craig, the Fixed Operations Content Owner from RockED, is back to talk about service department communication. In this episode, he dives into the current state of the automotive industry, gives various management and communication advice on how to support shop staff, and shares great tips for service advisors. View the video podcast on YouTub…
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Creating Work-Based Learning Opportunities for Students
1:02:43
1:02:43
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Sue Dickson, Founder of Give Me Ten, and Jack Wilson, Auto Service Instructor at Lake County Tech Campus, discuss the progress of collaborating with the industry to develop more meaningful work-based learning opportunities for students. Each individual's path in the automotive field varies, and not everyone is suited to become a technician. The Giv…
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Ep #105: Overcoming Common Shop Challenges with Kyle Motzkus
50:40
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Today, my friend Kyle Motzkus, who's the general manager over at Hunter Auto Body in St. Louis, Missouri, and I are having a chat about the common challenges collision shops face. Kyle's got some great insights to share! We'll cover everything from the importance of getting the intake process right with clients to ensuring they're the right fit for…
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Josh Arnold, Master Technician of Toyota & Subaru Corvallis, is back again to give young technicians seven tips from his seven years as a technician. From focusing on developing skills to never wasting an opportunity, Josh passes along valuable lessons he has learned along the way. View the video podcast on YouTube About Our Guest: Josh Arnold Mast…
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New Technician Pay Plan at Woody Anderson Ford
32:23
32:23
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WrenchWay’s Co-Founder & CEO, Mark Wilson, covers an exclusive conversation with John Frazier, Service Director of Woody Anderson Ford, to discuss their new technician pay plan. This is a different type of episode for us, but provides great insight and real-world conversation about how one dealership started and implemented a forward-thinking techn…
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Ep #104: The Keys to Success with Louie Sharp
56:07
56:07
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Louie Sharp, owner of Sharp Auto Body talks to us today about the keys to his success. As a former marine his mindset shift completely changed his life and his business. Louie drops so many amazing gems in this episode. Check this out: Life is either easy or hard and you get to choose how you play the game. Be the point of the spear. Lead the charg…
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Philip Austin, Technical Training & Development Manager, Niterra North America
1:04:39
1:04:39
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Let’s talk about improving the automotive industry and properly training future technicians. Philip walks us through why dedicated training during the day instead of after work can be valuable. He also breaks down the impact of hands-on training, and discusses the importance of teaching the basics. View the video podcast on YouTube About Our Guest:…
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Joe McCue, Founder & Partner, Pencilwrench
58:06
58:06
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Helping technicians quickly write accurate repair event documentation, Pencilwrench allows shops to provide customers with an invoice that is clear, concise, and readable. In this episode, we explore how new shop software can help improve the overall perception of technician careers by bringing professionalism and transparency to the forefront. Vie…
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Ep #103: Stand Out in a Consolidator's Market with John Shoemaker
40:26
40:26
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Did you know that in our collision world today that only 44% of body shops are independent? Take advantage of that! John Shoemaker joins us today and we dive a little bit into his session at SEMA with the SCRS classes where he spoke on “Being Elite in a Consoldator’s Market”. John is a legend in our industry. He’s a long time veteran who now is a B…
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Technician efficiency and productivity are crucial factors in maximizing your shop's profitability. In this episode, we discuss the impact new technology can have on shops, exploring how it can simplify technicians' tasks, improve customer retention, and ultimately boost revenue. View the video podcast on YouTube About Our Guest: Jon Belmonte, CEO …
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Matthew Donovan & Craig Misak, SocketTime
1:01:57
1:01:57
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Is the automotive industry still the only industry that uses faxes? Let’s talk about shop management, scheduling, and improving your shop’s efficiency! In this episode, we'll explore the unique SocketTime software and how it helps shops maximize every technician’s day and every hour, while still allowing flexible scheduling for technicians. View th…
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Ep #102: EV Collision Repair Niche with Steve Baker
45:13
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I had the pleasure of hanging out with Steve Baker, manager of Windermere Collision Center in Winter Garden, Florida. At Windermere their team has decided to really get niche in the EV repair segment. We discuss the importance of their processes and how that has been a big needle mover for them. We also discuss some of the difficulties they have ha…
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Dr. Thomas Litzinger & James O’Dell, Northwood University
1:03:24
1:03:24
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Learn the importance of valuing your technicians, discover effective strategies on how to transition out of flat rate, and explore ways the auto industry can improve technicians’ career paths. Immerse yourself in Aleck's passion for the automotive industry in this week's episode! View the video podcast on YouTube About Our Guests: Dr. Thomas Litzin…
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Aleck Brownstein, Regional VP, Volvo Car USA
1:05:54
1:05:54
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Learn the importance of valuing your technicians, discover effective strategies on how to transition out of flat rate, and explore ways the auto industry can improve technicians’ career paths. Immerse yourself in Aleck's passion for the automotive industry in this week's episode! View the video podcast on YouTube About Our Guest: Aleck Brownstein R…
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Ep #101: Loaner Vehicles - Another Revenue Stream? with Laura Tierney
45:24
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Today we are talking with Laura Tierney from ShopLoaner.com and discussing something that is gaining a lot of momentum in our industry – vehicle loaners in your shop. This doesn’t mean that you have to give out free loaners to people. This means another revenue stream for you. It means that you could provide a value to your guests by having a vehic…
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Jim Phillips, Principal, Training Team USA
1:06:04
1:06:04
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Born and raised in a dealership, Jim’s evolving passion for the automotive industry has blossomed into key advice on what it takes to create a great shop. From the importance of evaluating financial statements to the process of rebuilding dealerships in crisis, Jim breaks down his expertise in this week’s episode of Beyond the Wrench. View the vide…
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Bogi Lateiner, Host of All Girls Garage on MotorTrend
1:04:34
1:04:34
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As a master technician with over 20 years of experience and a public figure within the industry, Bogi has a unique message to share. Discover the challenges she and other women face in the shop, the significant impact respect for technicians can have, and the changes the automotive industry has undergone over the years. View the video podcast on Yo…
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Ep #100: Protect Your Shop from Cyber Crimes with Mark Riddell
50:28
50:28
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Collision repair centers may hear of cyber crimes but think it won't happen to them. Yet, it could and it does! We talk to Mark Riddell who spoke at a collision conference "across the pond" and shares with us some key takeaways from that conference. Cyber crimes are not typically a hack into your system. Most crimes are tricks a human to pay money …
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George Russell, Founding Member, Machinery Advisors Consortium
1:06:03
1:06:03
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Dealers come together, share best practices, evaluate each other's businesses, and grow together. Learn how valuable peer performance groups can be to dealers, explore how to support the career development of aging technicians, and dive into the evolution of the equipment industry. View the video podcast on YouTube (1:38) George’s Background (14:46…
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