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The Impact of Digital Tools on Fixed Operations Management
Manage episode 412962740 series 2825789
There is a lot of technology that impacts service departments. The hard part is evaluating what software or digital tool could be useful for your shop. Corey Smith, National Fixed Operations Training Manager for APCO Holdings, LLC, discusses how to get team buy-in for new products, the importance of training on new technology, and how to evaluate post-implementation.
View the video podcast on YouTube
About Our Guest:
Corey Smith
National Fixed Operations Training Manager, APCO Holdings, LLC
csmith@apcoholdings.com
Sponsor:
RepairPal
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
Connect with us on social:
Chapters
1. The Impact of Digital Tools on Fixed Operations Management (00:00:00)
2. About Corey - Update (00:01:24)
3. Overwhelmed by Various Software (00:14:10)
4. Getting Your Team to Buy-in (00:23:57)
5. Proper Training of New Technology (00:38:51)
6. Evaluating Tool Outcome (00:48:16)
228 episodes
Manage episode 412962740 series 2825789
There is a lot of technology that impacts service departments. The hard part is evaluating what software or digital tool could be useful for your shop. Corey Smith, National Fixed Operations Training Manager for APCO Holdings, LLC, discusses how to get team buy-in for new products, the importance of training on new technology, and how to evaluate post-implementation.
View the video podcast on YouTube
About Our Guest:
Corey Smith
National Fixed Operations Training Manager, APCO Holdings, LLC
csmith@apcoholdings.com
Sponsor:
RepairPal
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
Connect with us on social:
Chapters
1. The Impact of Digital Tools on Fixed Operations Management (00:00:00)
2. About Corey - Update (00:01:24)
3. Overwhelmed by Various Software (00:14:10)
4. Getting Your Team to Buy-in (00:23:57)
5. Proper Training of New Technology (00:38:51)
6. Evaluating Tool Outcome (00:48:16)
228 episodes
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