Shop Leadership & Management Advice

Beyond the Wrench

John Spence, one of the top business experts in the world, author, CEO, and speaker, is back to offer key leadership and management advice. He covers the elements of a good culture, the importance of caring for your people, and the impact that keeping toxic high-performing people can have on your business.
View the video podcast on YouTube
About Our Guest:
John Spence
CEO, John Spence LLC
[e-mail]

Sponsor:
Jasper Engines & Transmissions
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[e-mail] | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
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Chapters

1. Shop Leadership & Management Advice (00:00:00)

2. What’s New with John (00:04:57)

3. Moral Love for Your People (00:16:52)

4. Keeping Toxic High Performers (00:30:03)

5. Elements of a Good Culture (00:38:10)

6. Symbol Management (00:51:28)