Matthew Donovan & Craig Misak, SocketTime

Beyond the Wrench

Is the automotive industry still the only industry that uses faxes? Let’s talk about shop management, scheduling, and improving your shop’s efficiency! In this episode, we'll explore the unique SocketTime software and how it helps shops maximize every technician’s day and every hour, while still allowing flexible scheduling for technicians.
View the video podcast on YouTube
About Our Guests:
Matthew Donovan
Fixed Ops Director, Jay Wolfe Automotive Group
Co-Founder, SocketTime Systems, LLC
[e-mail]
Craig Misak
President and Founder, SocketTime Systems, LLC
[e-mail]
Sponsor:
Sonic Tools
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[e-mail] | 608.716.2122
WrenchWay Resources:
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
Connect with us on social:

• Facebook
• Instagram
• Twitter
• LinkedIn
• YouTube
• TikTok

Chapters

1. Matthew Donovan & Craig Misak, SocketTime (00:00:00)

2. About SocketTime (00:03:18)

3. Allowing Flexible Scheduling (00:13:30)

4. Selling Diagnostic Time (00:23:56)

5. Clear Concise Communication (00:36:37)

6. Valuing Service Advisors (00:40:48)