The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
…
continue reading
Content provided by Tilo Bonow. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tilo Bonow or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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#59 E-Commerce 2.0: KI-gesteuertes Shopping? Marc Funk, Frontnow
Manage episode 397359364 series 1043815
Content provided by Tilo Bonow. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tilo Bonow or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Warum ist es oft so kompliziert, genau das zu finden, was ich im Online-Shop suche? Eine Frage, die sich sicherlich alle schon einmal gestellt haben. Doch stellen wir uns vor, wir suchen einen Online-Shop auf und dieser versteht sofort, was meine Bedürfnisse, Wünsche und Fragen sind. Das ist schon lange keine Zukunftsmusik mehr, sondern bereits gelebte Realität.
Dem Berliner Start-up Frontnow rund um den Founder und Managing Director
Marc Funk ist genau dieses Kunststück gelungen. Der Frontnow Advisor ermöglicht es Online-Händlern, eine persönliche und bedürfnisorientierte Kundenberatung, wie man sie eigentlich nur aus dem Ladengeschäft kennt, auf allen digitalen Kanälen anzubieten. Möglich macht das ein Algorithmus, der auf Daten aus dem Produktkatalog zurückgreift und jede Form von Daten verarbeiten kann, egal ob strukturiert oder unstrukturiert.
“In den letzten 20 Jahren war die größte Innovation im Online-Handel Krypto als Zahlungsmittel zu akzeptieren”, sagt Marc Funk. „Die Customer Experience im Pre-Sales hat sich in dieser Zeit aber leider kaum verbessert. Das ändern wir mit Frontnow jetzt maßgeblich. Warum Pre-Sales? Weil der Handel dort das Geld verdient.“
Kernfrage heute: Kann künstliche Intelligenz das Online-Shopping-Erlebnis für Kunden wieder persönlicher und interaktiver machen?
Weitere Informationen finden Sie unter:
Websitehttps://frontnow.ai/de/
Marc Funk LinkedIn: https://www.linkedin.com/in/marcfunk/?originalSubdomain=de
LinkedIn von Tilo Bonow: www.linkedin.com/in/tilobonow/
Weitere Folgen von Business Class: @tilobonow
Gästevorschläge oder Kontaktaufnahme via E-Mail podcast@piabo.net
Dies ist eine Podcast Produktion von PIABO Communications
66 episodes
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Manage episode 397359364 series 1043815
Content provided by Tilo Bonow. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tilo Bonow or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Warum ist es oft so kompliziert, genau das zu finden, was ich im Online-Shop suche? Eine Frage, die sich sicherlich alle schon einmal gestellt haben. Doch stellen wir uns vor, wir suchen einen Online-Shop auf und dieser versteht sofort, was meine Bedürfnisse, Wünsche und Fragen sind. Das ist schon lange keine Zukunftsmusik mehr, sondern bereits gelebte Realität.
Dem Berliner Start-up Frontnow rund um den Founder und Managing Director
Marc Funk ist genau dieses Kunststück gelungen. Der Frontnow Advisor ermöglicht es Online-Händlern, eine persönliche und bedürfnisorientierte Kundenberatung, wie man sie eigentlich nur aus dem Ladengeschäft kennt, auf allen digitalen Kanälen anzubieten. Möglich macht das ein Algorithmus, der auf Daten aus dem Produktkatalog zurückgreift und jede Form von Daten verarbeiten kann, egal ob strukturiert oder unstrukturiert.
“In den letzten 20 Jahren war die größte Innovation im Online-Handel Krypto als Zahlungsmittel zu akzeptieren”, sagt Marc Funk. „Die Customer Experience im Pre-Sales hat sich in dieser Zeit aber leider kaum verbessert. Das ändern wir mit Frontnow jetzt maßgeblich. Warum Pre-Sales? Weil der Handel dort das Geld verdient.“
Kernfrage heute: Kann künstliche Intelligenz das Online-Shopping-Erlebnis für Kunden wieder persönlicher und interaktiver machen?
Weitere Informationen finden Sie unter:
Websitehttps://frontnow.ai/de/
Marc Funk LinkedIn: https://www.linkedin.com/in/marcfunk/?originalSubdomain=de
LinkedIn von Tilo Bonow: www.linkedin.com/in/tilobonow/
Weitere Folgen von Business Class: @tilobonow
Gästevorschläge oder Kontaktaufnahme via E-Mail podcast@piabo.net
Dies ist eine Podcast Produktion von PIABO Communications
66 episodes
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Similar to Business Class mit Tilo Bonow
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
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continue reading
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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How do I start an online business? How do I build a brand online? How do I get traffic and attention to my online business? The biggest question is, can I start a business online and replace my current JOB? Welcome to The Rock Your Brand podcast show where we answer ALL of these questions and a ton MORE! Scott Voelker, the host will share with you everything you need to know and help you to build a Future Proof Business that will allow you the ultimate Freedom. Scott shares tips and strategi ...
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continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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continue reading
BBC Radio 5 live’s award winning gaming podcast, discussing the world of video games and games culture.
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continue reading
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