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How Digital Technology Can Better Manage Enquiries For Care Homes

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Manage episode 291218956 series 2422029
Content provided by adam james and Adam James. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by adam james and Adam James or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This episode of the Care Home PR And Marketing podcast features Fiona Hale, Managing Director of CoolCare, a leading care home management software provider.

In this episode we reveal:

  • What role digital technology plays in managing care home enquiries

  • How software can help improve occupancy, efficiency and digital record-keeping of enquiries
  • Who within care homes should use and access data
  • The cost benefits of using digital technology to manage enquiries, particularly in comparison to paper-based systems

  • How software helps record accurate information from any individual enquiry, including assessing KPIs

  • How digital technology helps prioritize enquiry management, can schedule in dates to follow up on enquiries and records conversion rate of enquiry to resident

  • How social media can help get PR messages to the public and prospective families

Get Free Video On 7 Vital – And Proven – PR And Marketing Things You Must Do To Get More Enquiries And Fill Your Care Or Nursing Home Beds Faster

  continue reading

39 episodes

Artwork
iconShare
 
Manage episode 291218956 series 2422029
Content provided by adam james and Adam James. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by adam james and Adam James or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This episode of the Care Home PR And Marketing podcast features Fiona Hale, Managing Director of CoolCare, a leading care home management software provider.

In this episode we reveal:

  • What role digital technology plays in managing care home enquiries

  • How software can help improve occupancy, efficiency and digital record-keeping of enquiries
  • Who within care homes should use and access data
  • The cost benefits of using digital technology to manage enquiries, particularly in comparison to paper-based systems

  • How software helps record accurate information from any individual enquiry, including assessing KPIs

  • How digital technology helps prioritize enquiry management, can schedule in dates to follow up on enquiries and records conversion rate of enquiry to resident

  • How social media can help get PR messages to the public and prospective families

Get Free Video On 7 Vital – And Proven – PR And Marketing Things You Must Do To Get More Enquiries And Fill Your Care Or Nursing Home Beds Faster

  continue reading

39 episodes

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