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Content provided by Maddi Cook & Hayley Jepson, Maddi Cook, and Hayley Jepson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Maddi Cook & Hayley Jepson, Maddi Cook, and Hayley Jepson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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18. Dealing With Difficult Clients

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Manage episode 396870289 series 3513744
Content provided by Maddi Cook & Hayley Jepson, Maddi Cook, and Hayley Jepson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Maddi Cook & Hayley Jepson, Maddi Cook, and Hayley Jepson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Do you find yourself navigating tricky waters with difficult clients? No matter what, you'll always get them. In this episode, we explore the necessity of setting boundaries and having straightforward conversations with our clients when things start getting difficult.
Discover how we gracefully recommend clients to other professionals when needed and uncover the keys to maintaining honesty with clients. Tune in now and hear what we recommend when dealing with those difficult clients.
This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.
Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.
CONNECT WITH US:

Follow Maddi on Instagram @bossyoursalon

Follow Hayley on Instagram @the.resilient.hairdresser
Take a look at Maddi's website https://bit.ly/bossyoursalon
SHOW SOME LOVE

Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

  continue reading

42 episodes

Artwork
iconShare
 
Manage episode 396870289 series 3513744
Content provided by Maddi Cook & Hayley Jepson, Maddi Cook, and Hayley Jepson. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Maddi Cook & Hayley Jepson, Maddi Cook, and Hayley Jepson or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Do you find yourself navigating tricky waters with difficult clients? No matter what, you'll always get them. In this episode, we explore the necessity of setting boundaries and having straightforward conversations with our clients when things start getting difficult.
Discover how we gracefully recommend clients to other professionals when needed and uncover the keys to maintaining honesty with clients. Tune in now and hear what we recommend when dealing with those difficult clients.
This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.
Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.
CONNECT WITH US:

Follow Maddi on Instagram @bossyoursalon

Follow Hayley on Instagram @the.resilient.hairdresser
Take a look at Maddi's website https://bit.ly/bossyoursalon
SHOW SOME LOVE

Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!

  continue reading

42 episodes

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