Mastering Modern Manners with Kristi Spencer

Communication TwentyFourSeven

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Can politeness truly transform your life? Find out as Jennifer Furlong sits down with Kristi Spencer, founder of the Polite Company and a certified etiquette trainer. Kristi and Jen dive into the growing issue of incivility in today's fast-paced world and its ripple effects on our mental health, productivity, and personal relationships. Discover how simple politeness can lead to more harmonious interactions and a thriving society, without sacrificing assertiveness or the ability to set clear boundaries.
Kristi's journey from a demanding 25-year career in journalism to the world of etiquette training offers an insightful backdrop to our conversation. Learn how the constant pressure and negative news cycle in journalism contributed to societal rudeness and her eventual burnout. Kristi's decision to study at the Emily Post Institute showcases the powerful shift from skepticism to compassion and the profound impact that assuming good intentions can have on communication and civility.
In our discussion, Kristi shares valuable strategies for navigating modern etiquette challenges, such as handling public rudeness and maintaining device-free family meals to foster meaningful connections. She introduces the CARE method for politely setting boundaries and highlights the importance of authenticity and preparation when dealing with interruptions. Tune in for practical advice on enhancing your communication skills and creating a more respectful and connected world.
Contact Kristi at https://www.thepolitecompany.com/

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Chapters

1. The Importance of Politeness and Communication (00:00:00)

2. Navigating Career Changes and Civility (00:15:54)

3. Navigating Etiquette in Modern Times (00:24:21)

4. Encouraging Etiquette Through Family Meals (00:38:58)

5. Setting Boundaries With Politeness (00:48:11)