Strategies for Assertive Communication

Conflict Skills

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In this episode I provide some practical tools for being more assertive. Being assertive is an area where many people struggle and a common theme in mediations I run is finding the balance between being assertive and avoiding coming across as aggressive or being too passive. Throughout the episode, I explain strategies that can be used for assertiveness. We will all have a slightly different way we use these, depending on our personal style and personality. Nevertheless, having some tools to add to the communication toolkit can be very helpful to make sure you are holding on to boundaries and being firm when needed, but minimising the chance of triggering resistance and defensiveness in the other person. These approaches can be used in work contexts, such as dealing with clients colleagues or in leadership roles. They are also incredibly useful for parenting and personal relationships as well. If you would like additional resources around similar topics, my website is simongoode.com.