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Scaling Your Business with Customer Magic - Part 2

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Manage episode 413198767 series 3012119
Content provided by Dr. Joseph A. Michelli. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Joseph A. Michelli or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This episode continues entrepreneurial lessons derived from Macquarie Technology Group's founders, David and Aidan Tudehope. It looks at the crucial role trust and shared values play in creating a transformative business culture. The episode examines how the Tudehope brothers built a solid foundation of trust, emphasizing transparency and consistency in every business relationship, setting a precedent for a customer-centric industry culture.

Listeners will also delve into the importance of a growth mindset and lifelong learning as catalysts for continuous improvement and resilience.

Listeners can obtain a detailed infographic based on this podcast from Joseph's website.

Joseph's new book Customer Magic (based on Macquarie) is available in ebook and audiobook format and can be pre-ordered NOW for print release on May 28th.

Additionally, those wanting guidance on creating Customer Magic can contact him directly.

If you find value in this podcast, please like, rate, comment, share, or subscribe to it!

  continue reading

555 episodes

Artwork
iconShare
 
Manage episode 413198767 series 3012119
Content provided by Dr. Joseph A. Michelli. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Joseph A. Michelli or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

This episode continues entrepreneurial lessons derived from Macquarie Technology Group's founders, David and Aidan Tudehope. It looks at the crucial role trust and shared values play in creating a transformative business culture. The episode examines how the Tudehope brothers built a solid foundation of trust, emphasizing transparency and consistency in every business relationship, setting a precedent for a customer-centric industry culture.

Listeners will also delve into the importance of a growth mindset and lifelong learning as catalysts for continuous improvement and resilience.

Listeners can obtain a detailed infographic based on this podcast from Joseph's website.

Joseph's new book Customer Magic (based on Macquarie) is available in ebook and audiobook format and can be pre-ordered NOW for print release on May 28th.

Additionally, those wanting guidance on creating Customer Magic can contact him directly.

If you find value in this podcast, please like, rate, comment, share, or subscribe to it!

  continue reading

555 episodes

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