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CFL 008 - 'No Problem' Is A HUGE Problem In The Language Of Service With Michael Kaleikini
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When? This feed was archived on June 01, 2023 15:24 (). Last successful fetch was on October 13, 2022 18:19 ()
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Manage episode 86218755 series 78242
In this episode special guest Michael Kaleikini, Certified Trainer In American Business Etiquette, explores the best practices and face palms in the language of service. Our casual culture combined with lack of training has led us to using certain language that doesn't work at all in service. 'No problem', 'yup' and 'sure' is lazy language and says much more to the customer about your desire to service.
To learn more about Michael's work, please visit his website: www.BusinessEtiquetteUS.com
30 episodes
Archived series ("Inactive feed" status)
When? This feed was archived on June 01, 2023 15:24 (). Last successful fetch was on October 13, 2022 18:19 ()
Why? Inactive feed status. Our servers were unable to retrieve a valid podcast feed for a sustained period.
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 86218755 series 78242
In this episode special guest Michael Kaleikini, Certified Trainer In American Business Etiquette, explores the best practices and face palms in the language of service. Our casual culture combined with lack of training has led us to using certain language that doesn't work at all in service. 'No problem', 'yup' and 'sure' is lazy language and says much more to the customer about your desire to service.
To learn more about Michael's work, please visit his website: www.BusinessEtiquetteUS.com
30 episodes
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