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How Has The Pandemic Affected Contact Centers In The Philippines? (with Transcom and Teleperformance)

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Manage episode 273492393 series 2422471
Content provided by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode we will hear from two BPO leaders focused on how the Philippines is recovering from the Covid-19 pandemic.

Don Berryman is the Executive Vice President and Chief Commercial Officer of Transcom North America.

Mike Lytle, is the COO of Teleperformance in the Philippines

https://www.linkedin.com/in/mike-lytle/

https://teleperformance.com/

https://www.linkedin.com/in/don-berryman/

http://transcom.com/

https://www.linkedin.com/pulse/can-india-philippines-still-lead-global-bpo-when-wfh-hillary-em-/

https://www.intelligentsourcing.net/how-has-the-pandemic-affected-contact-centres-in-the-philippines/

  continue reading

323 episodes

Artwork
iconShare
 
Manage episode 273492393 series 2422471
Content provided by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode we will hear from two BPO leaders focused on how the Philippines is recovering from the Covid-19 pandemic.

Don Berryman is the Executive Vice President and Chief Commercial Officer of Transcom North America.

Mike Lytle, is the COO of Teleperformance in the Philippines

https://www.linkedin.com/in/mike-lytle/

https://teleperformance.com/

https://www.linkedin.com/in/don-berryman/

http://transcom.com/

https://www.linkedin.com/pulse/can-india-philippines-still-lead-global-bpo-when-wfh-hillary-em-/

https://www.intelligentsourcing.net/how-has-the-pandemic-affected-contact-centres-in-the-philippines/

  continue reading

323 episodes

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