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Jeff Toister - The 1 Mistake Behind All Failed CX Strategies
Manage episode 254774425 series 2422471
Content provided by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Jeff Toister founded Toister Performance Solutions in 2005 to help companies improve employee performance. The company focuses exclusively on helping companies develop customer-focused cultures. Jeff is based in San Diego, CA.
In this episode Jeff talks about metrics, building great relationships and the one big mistake behind every failed CX strategy.
https://www.toistersolutions.com/
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Manage episode 254774425 series 2422471
Content provided by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Jeff Toister founded Toister Performance Solutions in 2005 to help companies improve employee performance. The company focuses exclusively on helping companies develop customer-focused cultures. Jeff is based in San Diego, CA.
In this episode Jeff talks about metrics, building great relationships and the one big mistake behind every failed CX strategy.
https://www.toistersolutions.com/
321 episodes
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The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
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continue reading
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