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Content provided by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Simon Knudsen : Transcom : FLEX vs GigCX - Are The Contact Centers Getting Flexible?

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Manage episode 272340845 series 2422471
Content provided by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Simon Knudsen is the CEO at Xzakt Kundrelation - a Transcom company. He is based in Stockholm, Sweden.

Simon heads the FLEX model Transcom has recently launched. FLEX aims to offer GigCX-style flexibility inside the traditional contact center.

Which is better? Listen to the podcast to hear Simon's view.

https://www.linkedin.com/in/simon-knudsen-03229428/

https://www.xzakt.com/

https://www.transcom.com/en

  continue reading

319 episodes

Artwork
iconShare
 
Manage episode 272340845 series 2422471
Content provided by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Simon Knudsen is the CEO at Xzakt Kundrelation - a Transcom company. He is based in Stockholm, Sweden.

Simon heads the FLEX model Transcom has recently launched. FLEX aims to offer GigCX-style flexibility inside the traditional contact center.

Which is better? Listen to the podcast to hear Simon's view.

https://www.linkedin.com/in/simon-knudsen-03229428/

https://www.xzakt.com/

https://www.transcom.com/en

  continue reading

319 episodes

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