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Creating a Recall-Ready Food Safety Industry | Episode 42
Manage episode 387744671 series 3449989
Content provided by Matthew Regusci, Food Safety Specialists: Matthew Regusci, and Francine L Shaw. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Matthew Regusci, Food Safety Specialists: Matthew Regusci, and Francine L Shaw or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of Don’t Eat Poop!, our hosts Matt and Francine interview an industry veteran, Roger Hancock, CEO of Recall InfoLink. He shares his insights and experiences from the past 30 years in the food safety industry, more specifically, in the recall business.
They discuss the importance of a fast and efficient recall, the perception of recalls by the general public, and the challenges involved in handling recalls. Roger also talks about the complexity and size of the biggest recall he has ever worked on – the day before Christmas Eve, 2002.
The conversation explores the concept of a recall-ready industry and community.
In this episode:
💩 [01:41] An introduction to Roger and why he created Recall InfoLink
💩 [02:52] The importance of a fast, efficient recall
💩 [07:00] Is there complacency to recalls?
💩 [08:23] The role of loyalty cards in notifying consumers about recalls
💩 [09:56] Creating a recall-ready food safety industry and community
💩 [11:11] The biggest recall Roger worked on
💩 [15:50] Roger’s favorite part of the Food Safety Consortium
Resources from this episode
Recall InfoLink: www.recallinfolink.com
Food Safety Consortium: www.foodsafetyconsortium.org
Noteworthy quotes from this episode
“The recall business is a business that either you find humor in or it drives you crazy.” – Roger Hancock
“Recalls only happen when they aren't expected and aren't planned [...] So to make them fast and easy, it requires practice and being ready." – Roger Hancock
We hope you enjoy this episode!
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