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471 | Never Lose An EMPLOYEE Again | Joey Coleman
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Ep. 471 - Joey Coleman, an expert in employee experience, joins Chaz Wolfe to discuss his eight steps of employee experience. Joey explains the assess, accept, and activate phases, highlighting their importance in onboarding. Joey then explores the acclimate, accomplish, and adopt stages, emphasizing seamless integration. The advocate phase and its impact on employee referrals are also covered. They address retention issues in large companies, the significance of celebrating milestones, and personal growth strategies.
00:00 The Great Resignation: A Workforce Crisis
00:42 Introduction to the Show and Guest
01:17 Joey Coleman's Eight Steps of Employee Experience
01:53 Phase 1: Assess - The Job Hunt
02:17 Phase 2: Accept - Sealing the Deal
02:36 Phase 3: Affirm - New Hire's Remorse
02:58 Phase 4: Activate - First Day on the Job
03:44 Phase 5: Acclimate - Settling In
04:21 Phase 6: Accomplish - Achieving Goals
05:03 Phase 7: Adopt - Building Loyalty
05:31 Phase 8: Advocate - Creating Raving Fans
06:47 Common Pitfalls in Employee Retention
09:32 Creating Joy and Personal Connections at Work
13:01 Celebrating Employee Achievements
16:51 The Importance of Personal and Emotional Connections
24:49 Conclusion and Call to Action
Joey Coleman:
https://joeycoleman.com/
linkedin.com/in/joeycoleman1/
Joey's Book, Never Lose an Employee Again:
https://amzn.to/4bNE03q
For more information on Gathering The Kings Peer to Peer Mastermind Group:
https://go.oncehub.com/TheExceptionalLife
Recommended Resources (Affiliate Links May Be Used):Gathering The Kings Full Library of recommendations:
https://amzn.to/3Npzu1o
Chaz's favorite morning drink to fuel him for his day:
https://bit.ly/3K3ebRz
10% off Code: GATHERINGKINGS10
Chaz Wolfe (Host):
Linktree: https://linktr.ee/chazwolfe
Website: www.gatheringthekings.com
Facebook: https://www.facebook.com/chazwolfe/
Facebook: https://www.facebook.com/gatheringthekings
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Linkedin: https://www.linkedin.com/company/91415421/
TikTok: https://www.tiktok.com/@chazwolfe_kings
Youtube: https://youtube.com/@gatheringthekings
For more information on Gathering The Kings Peer to Peer Mastermind Group:
https://go.oncehub.com/TheExceptionalLife
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