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How To Get Patient Feedback That Is Actionable
Manage episode 388702022 series 2359900
Content provided by Tjasa Zajc. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tjasa Zajc or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In patient included or patient centred healthcare approach, patient feedback is key for improved care, and healthcare experience. Pep Health uses a digital platform to collect and analyze patient feedback from various online sources, moving away from traditional, less effective survey methods.
The platform provides detailed scores and insights, allowing healthcare providers to make targeted improvements in specific areas like access and quality within their facilities. The data and insights generated are influencing healthcare policies and practices, leading to changes in areas such as maternity services and mental health care delivery.
At HLTH 2023, founder of Pep Health Meghan Leaver shared more insights behind:
- Innovation in the patient feedback gathering,
- What actionable insight healthcare providers can get from PEP insights,
- Impact patient feedback analysis can have on policymaking
Episode summary: https://www.facesofdigitalhealth.com/blog/why-patient-feedback-is-a-goldmine-for-improvements
Newsletter: https://fodh.substack.com/
317 episodes
Share
Manage episode 388702022 series 2359900
Content provided by Tjasa Zajc. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tjasa Zajc or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In patient included or patient centred healthcare approach, patient feedback is key for improved care, and healthcare experience. Pep Health uses a digital platform to collect and analyze patient feedback from various online sources, moving away from traditional, less effective survey methods.
The platform provides detailed scores and insights, allowing healthcare providers to make targeted improvements in specific areas like access and quality within their facilities. The data and insights generated are influencing healthcare policies and practices, leading to changes in areas such as maternity services and mental health care delivery.
At HLTH 2023, founder of Pep Health Meghan Leaver shared more insights behind:
- Innovation in the patient feedback gathering,
- What actionable insight healthcare providers can get from PEP insights,
- Impact patient feedback analysis can have on policymaking
Episode summary: https://www.facesofdigitalhealth.com/blog/why-patient-feedback-is-a-goldmine-for-improvements
Newsletter: https://fodh.substack.com/
317 episodes
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Show notes are at https://stevelitchfield.com/sshow/chat.html
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Defensive Security Podcast - Malware, Hacking, Cyber Security & Infosec
Jerry Bell and Andrew Kalat
Defensive Security is a weekly information security podcast which reviews recent high profile cyber security breaches, data breaches, malware infections and intrusions to identify lessons that we can learn and apply to the organizations we protect.
…
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The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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Investor Shayle Kann is asking big questions about how to decarbonize the planet: How cheap can clean energy get? Will artificial intelligence speed up climate solutions? Where is the smart money going into climate technologies? Every week on Catalyst, Shayle explains the world of climate tech with prominent experts, investors, researchers, and executives. Produced by Latitude Media.
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Discover a whole new take on Artificial Intelligence with Squirro's educational podcast! Join host Lauren Hawker Zafer, a top voice in Artificial Intelligence on LinkedIn, for insightful chats that unravel the fascinating world of tech innovation, use case exploration and AI knowledge. Dive into candid discussions with accomplished industry experts and established academics. With each episode, you'll expand your grasp of cutting-edge technologies and their incredible impact on society, and y ...
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