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067: Over-Servicing Clients In The Way Of Your Business Growth?
Manage episode 437531185 series 3498179
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Well-intentioned business owners (and their team) will pour additional time and resources into their clients when sadly it’s not needed, noticed or necessary. This additional emphasis of trying to go above and beyond, pleasing clients, will burn holes in pockets and sink your business if you’re not careful.
By listening [and taking notes], you’ll learn:
- How over-servicing your clients is getting in the way of growing your business
- How to prioritise your business growth activities while maintaining the high quality of work you’re known for with your clients
- How Parkinson’s Law of “time expands to that which time is given” can help you minimise the time spent per task and reduce procrastination
This could be one of my favourite episodes, enjoy!
Links Mentioned:
→ Join the waitlist for the Service Business Boardroom here
→ Episode 26: 3 Phases Of Growing And Strengthening Your Team
Resources:
If you’d like to work together with me as your 1:1 business and marketing consultant, book a call here.
Chapters
1. 067: Over-Servicing Clients In The Way Of Your Business Growth? (00:00:00)
2. Putting your ‘breathing mask’ on first (00:03:11)
3. Business owner vs. employee (00:06:14)
4. How you could be over-servicing your clients (00:09:50)
5. Parkinson’s Law (00:12:50)
6. Action steps (00:18:52)
71 episodes
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