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Ep. 005 - Proactive Customer Service on Amazon with Jeff Cohen, Seller Labs

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Manage episode 330934316 series 2948643
Content provided by Tygh Walters. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tygh Walters or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

A strong customer success strategy is the base of any good business and there’s plenty of opportunities for sellers to provide better experiences to their buyers. At the same time, there’s a lot of confusion around what Amazon permits when it comes to communicating with their buyers.

Jeff Cohen, CMO at Seller Labs, talks with us about providing exceptional brand experiences on Amazon, especially using proactive customer service via email messaging. Show notes: www.sellersmile.com/005

Want to support the show?? >>> Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. 😉

Have an inquiry related to the podcast?? >>> Email us: keepsmiling@sellersmile.com. This show is produced by SellerSmile, “Your e-commerce customer service team.”

  continue reading

43 episodes

Artwork
iconShare
 
Manage episode 330934316 series 2948643
Content provided by Tygh Walters. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tygh Walters or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

A strong customer success strategy is the base of any good business and there’s plenty of opportunities for sellers to provide better experiences to their buyers. At the same time, there’s a lot of confusion around what Amazon permits when it comes to communicating with their buyers.

Jeff Cohen, CMO at Seller Labs, talks with us about providing exceptional brand experiences on Amazon, especially using proactive customer service via email messaging. Show notes: www.sellersmile.com/005

Want to support the show?? >>> Leave us a review and rating in iTunes, or wherever you get your podcasts! Please and thank you. 😉

Have an inquiry related to the podcast?? >>> Email us: keepsmiling@sellersmile.com. This show is produced by SellerSmile, “Your e-commerce customer service team.”

  continue reading

43 episodes

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