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Ep. 006 - Crowdsourcing Actionable Improvements from Your Customer Service
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Companies will pay large sums of money for market research, the feedback from their target audience is valuable and used to make strategic business decisions.
In e-commerce, this feedback is plentiful and free! By systematically recording and analyzing your customer service interactions, online sellers can discover the next steps to take to improve their products and business.
In this episode, we outline how to find your next great idea hiding in your customer service inbox! Show notes: www.sellersmile.com/006
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Have an inquiry related to the podcast?? >>> Email us: keepsmiling@sellersmile.com. This show is produced by SellerSmile, “Your e-commerce customer service team.”
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