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Content provided by Camila Parodi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Camila Parodi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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How Law Firms Can Manage Conflict with Clients the Best Way
Manage episode 330804013 series 1946847
Content provided by Camila Parodi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Camila Parodi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Tanner Jones, your host and Vice President of Business Development at Consultwebs, welcomes you to another episode of the LAWsome Podcast by Consultwebs.
In today’s episode, Tanner is accompanied by Kelley Keller, the founder & president of Big Bang Legal, LLC (bigbanglegal.com). Aside from practicing law, Kelley works with lawyers and small business owners who are struggling to manage conflict in their lives and work. By addressing the underlying problems that created a particular conflict in the first place, Kelley's clients are better prepared to anticipate conflict in the future and to resolve it before it escalates.
Key Takeaways:
00:19 Introduction
01:01 Most common factors that cause conflict with clients
05:51 Steps to avoid disagreements in business
08:00 How attorneys can clarify the client’s assumptions
10:35 Constructing the best fee agreements
14:12 More best practices for clear attorney-client communication
15:10 The prospect’s research process when hiring law firms
19:40 Conflicts with clients law firms should avoid
21:40 Selecting the clients that match your firm’s expertise
23:27 How to tell clients their case is not a fit for the firm
25:50 Legal communication strategies to avoid conflict
28:26 Dealing with disputes in a professional manner
31:13 Last thoughts on conflict.
Best way to contact Kelley Keller:
https://www.linkedin.com/in/kelleykeller/
kelley@bigbanglegal.com
Discover More About the Podcast and Consultwebs:
Subscribe to the LAWsome Podcast by Consultwebs on Apple Podcasts, Google Podcasts, and Spotify
Visit the LAWsome website
Follow Consultwebs on social media for legal marketing updates:
Learn more about Consultwebs at the links below.
Law Firm Marketing Agency Services
Consultwebs
8601 Six Forks Rd #400, Raleigh, NC 27615
(800) 872-6590
82 episodes
Share
Manage episode 330804013 series 1946847
Content provided by Camila Parodi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Camila Parodi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Tanner Jones, your host and Vice President of Business Development at Consultwebs, welcomes you to another episode of the LAWsome Podcast by Consultwebs.
In today’s episode, Tanner is accompanied by Kelley Keller, the founder & president of Big Bang Legal, LLC (bigbanglegal.com). Aside from practicing law, Kelley works with lawyers and small business owners who are struggling to manage conflict in their lives and work. By addressing the underlying problems that created a particular conflict in the first place, Kelley's clients are better prepared to anticipate conflict in the future and to resolve it before it escalates.
Key Takeaways:
00:19 Introduction
01:01 Most common factors that cause conflict with clients
05:51 Steps to avoid disagreements in business
08:00 How attorneys can clarify the client’s assumptions
10:35 Constructing the best fee agreements
14:12 More best practices for clear attorney-client communication
15:10 The prospect’s research process when hiring law firms
19:40 Conflicts with clients law firms should avoid
21:40 Selecting the clients that match your firm’s expertise
23:27 How to tell clients their case is not a fit for the firm
25:50 Legal communication strategies to avoid conflict
28:26 Dealing with disputes in a professional manner
31:13 Last thoughts on conflict.
Best way to contact Kelley Keller:
https://www.linkedin.com/in/kelleykeller/
kelley@bigbanglegal.com
Discover More About the Podcast and Consultwebs:
Subscribe to the LAWsome Podcast by Consultwebs on Apple Podcasts, Google Podcasts, and Spotify
Visit the LAWsome website
Follow Consultwebs on social media for legal marketing updates:
Learn more about Consultwebs at the links below.
Law Firm Marketing Agency Services
Consultwebs
8601 Six Forks Rd #400, Raleigh, NC 27615
(800) 872-6590
82 episodes
All episodes
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Similar to LAWsome by Consultwebs
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
…
continue reading
Kipp Bodnar (HubSpot’s CMO) and Kieran Flanagan (Zapier’s CMO), lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way you’ll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.
…
continue reading
Entrepreneurship and business techniques and tips you won't learn in business school.
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
…
continue reading
How do I start an online business? How do I build a brand online? How do I get traffic and attention to my online business? The biggest question is, can I start a business online and replace my current JOB? Welcome to The Rock Your Brand podcast show where we answer ALL of these questions and a ton MORE! Scott Voelker, the host will share with you everything you need to know and help you to build a Future Proof Business that will allow you the ultimate Freedom. Scott shares tips and strategi ...
…
continue reading
The Tai Lopez podcast brings you the best business education straight from the world's top entrepreneurs. I will also review the best books in health, wealth, love and happiness that will help you achieve your maximum potential and live the best life possible.
…
continue reading
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Go offline with the Player FM app!
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