Streamline the Process | Guest Max Keenan from Aurelian

Let's Talk Dispatch

Join us on this episode of 'Let's Talk Dispatch' as we dive into the future of 9-1-1 centers with a special guest, a private sector startup founder Max Keenan of Aurelian who specializes in building software to automate non-emergency calls for Public Safety Answering Points (PSAPs). Despite never having been a dispatcher themselves, our guest brings a unique perspective on how technology can transform the operations of 9-1-1 centers.

We'll explore the evolution of 9-1-1 centers from merely handling emergencies to becoming comprehensive communications hubs for entire cities. Our guest will share insights on how PSAPs can collaborate with private sector partners to solve critical challenges and address the often-overblown staffing issues by reallocating resources to handle the high volume of non-emergent calls more efficiently.

Furthermore, we'll delve into high-level discussions on the impact of AI on 9-1-1 dispatchers and how emerging technologies can streamline workflows and enhance the overall efficiency of emergency services.

This episode is a must-listen for anyone interested in the intersection of technology and emergency services, and how innovative solutions can shape the future of public safety. Tune in to gain valuable insights and hear about the exciting advancements on the horizon for 9-1-1 centers.
You Can connect with Max and Aurelian at the links below
Website: aurelian.io

Email: [e-mail]

Linkedin: https://www.linkedin.com/company/82364898/

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