Newscast 17 - The Perfect D@mn Loyalty Company

Loyalty Wired

35:02

The healing power of fitness goes far beyond physical benefits—for today’s guest, it’s a form of self-expression and a celebration of what the body can do. In this episode, host Nora McInerny sits down with fitness personality Ivylis Rivera, who shares her deeply personal journey of navigating life with Chronic Migraine while holding onto her passion for movement. Ivylis opens up about the struggle of staying active while facing the fear of triggering a headache or migraine attack and the resilience it takes to keep pushing forward—a resilience that carried her through the challenging journey of finding a Chronic Migraine treatment plan that worked for her. Join Nora and Ivylis as they explore the concept of “soft living,” a philosophy Ivylis embraces—staying active, listening to your body, and building trust in oneself. Click here for Product Information, including Boxed Warning and Medication Guide, or visit https://abbv.ie/prescribing_info See omnystudio.com/listener for privacy information.…

about a year ago 33:17

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Is Costco the platonic ideal of a customer-centric business model? Join us as we explore the joys of the world's third-largest retailer.

101 episodes

#Business #Loyalty

Newscast 17 - The Perfect D@mn Loyalty Company

Loyalty Wired

published about a year ago

MP3•Episode home

Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on May 12, 2025 14:32 (11d ago)

Is Costco the platonic ideal of a customer-centric business model? Join us as we explore the joys of the world's third-largest retailer.

101 episodes

#Business #Loyalty

All episodes

1
Newscast 22 - Loyalty Exit Strategies 39:08

11 days ago39:08

39:08

Our prestigious Loyalty Roundtable enshrines loyalty program exit strategy best practices. Plus, a Porter Airlnes interview and the next segment in our Loyalty Works series.

1
Podcast 76 - Fintec Loyalty - The next Big Thing? 44:15

18 days ago44:15

44:15

In this podcast we explore whether fintech loyalty is the next major frontier — and how it could reshape the future of loyalty programs worldwide. With special guests Vegar Wikhammer Heir, of Vipps Mobile Pay in Norway, Duncan Smith, of Zeal in London and Terry McMullen, of New World Loyalty in Australia.…

1
Newscast 21 - The Great Retail Acceleration 36:47

26 days ago36:47

36:47

In this special report, Rick Ferguson searches for the intersection of retail technology and customer loyalty. With reports from London, Montreal, New York, and Toronto.

1
Newscast 20 - Has Southwest Airlines lost the plot? 37:40

6 weeks ago37:40

37:40

The impact of Southwest's recent changes to customer loyalty, the demise of Canada's Hudson's Bay Co, and the future of Ulta Beauty Rewards.

1
Podcast 75 - Measuring Performance Across Markets 34:14

7 weeks ago34:14

34:14

Measuring loyalty is tough—especially across global markets. So how do the best brands do it? In this podcast, Pavel Los and Radek Hrachovec break down the strategies used by leading brands like Shell to measure success and compare loyalty program performance across regions.

1
Newscast 19 - The Airline Status Wars 34:47

9 weeks ago34:47

34:47

Has British Airways opened a Pandora’s box, or will the airline emerge largely unscathed from the status war they started?

1
Newscast 18 - The Currency Effect 33:15

11 weeks ago33:15

33:15

Loyalty currency has become a massive parallel economy and big business for global brands. How can your company get in on the action? By exploiting the Currency Effect.

1
Podcast 74 - Making BIG program changes 35:13

12 weeks ago35:13

35:13

In our latest podcast, David Canty, Pavel Loss, and Iain Pringle dive into the strategies, challenges, and best practices for managing major program transformations. With expertise from JetBlue, IAG Airlines, Shell, IHG, and Starwood Hotels, this conversation is a must-listen for anyone navigating loyalty program evolution this year.…

1
Newscast 17 - The Perfect D@mn Loyalty Company 33:17

13 weeks ago33:17

33:17

Is Costco the platonic ideal of a customer-centric business model? Join us as we explore the joys of the world's third-largest retailer.

1
Newscast 16 - The Airline Episode 31:09

15 weeks ago31:09

31:09

In which we look at airline loyalty program devaluations from the airline's perspective and ask why airlines are historically such poor communicators.

1
Podcast 73 - Market Impact of BA Changes 29:40

16 weeks ago29:40

29:40

2025 kicked off with a loyalty shake-up as British Airways made waves with a major move. In this episode our expert panel dive into the changes, dissecting their impact on the wider market. Joining the discussion are special guests Rob Burgess (Head for Points) and Ben Lipsey (Air France-KLM), bringing insider insights on the expected customer and market response.…

1
Newscast 15 - Disney Movie Insiders - the Inside Story 37:25

17 weeks ago37:25

37:25

The behind-the-scenes story of the recently shuttered Disney Movie Insiders program, told by the former Disney executives who launched it.

1
Newscast 14 - The British Airways Kerfuffle 34:39

19 weeks ago34:39

34:39

In which Iain and Rick unpack the British Airways brouhaha, the exodus of Gen Z shoppers from luxury brands, and the Clash of the Retail Titans.

1
Podcast 72 - Health and Loyalty 39:24

20 weeks ago39:24

39:24

Is getting healthy one of your New Year’s resolutions? In this episode, our expert panel explores how incorporating health and wellbeing features can help brands build deeper emotional connections with their customers. We’re joined by an incredible line up of guests - Ros Netto of Virgin Active, Kylie Howe of WithU and Anya Jones, formerly of AXA Health and now Head of CRM and Loyalty at Eurostar. Tune in today to get your new year off to a healthy start.…

1
Podcast 71 - Predictions for 2025 41:40

23 weeks ago41:40