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Ep14: Crisis Communication: Kena Lewis

 
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Content provided by DoctorPodcasting.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by DoctorPodcasting.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
ep14-crisis-communication-kena-lewis

In this episode, guest Kena Lewis shares tips on:

  • How Orlando Regional Medical Center responded to the Pulse Nightclub shooting in 2016
  • Using an approval system for outgoing communications to update social media and press
  • Getting a crisis plan in place ahead of time
  • Creating a list of contacts for subject matter experts
  • Finding good news stories after the crisis
  • Being transparent within the limits of your organization
  • Seeking guidance and structure from FEMA’s Incident Command System

Listen in as Kena Lewis joins Bill Klaproth to share her best advice on handling crisis communications.

Get in touch with Kena:
Twitter
Email
…   continue reading

13 episodes

#Advertising #Social #Media #Healthcare #Bill #Klaproth #Hospitality #Fitness #DoctorPodcasting.com #Marketing #Promote #Mouth
Artwork

Ep14: Crisis Communication: Kena Lewis

Marketing Mouths | Healthcare Marketing and Content Podcast

published

Play Playing
iconShare
 
MP3•Episode home
Manage episode 403231939 series 1744815
Content provided by DoctorPodcasting.com. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by DoctorPodcasting.com or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
ep14-crisis-communication-kena-lewis

In this episode, guest Kena Lewis shares tips on:

  • How Orlando Regional Medical Center responded to the Pulse Nightclub shooting in 2016
  • Using an approval system for outgoing communications to update social media and press
  • Getting a crisis plan in place ahead of time
  • Creating a list of contacts for subject matter experts
  • Finding good news stories after the crisis
  • Being transparent within the limits of your organization
  • Seeking guidance and structure from FEMA’s Incident Command System

Listen in as Kena Lewis joins Bill Klaproth to share her best advice on handling crisis communications.

Get in touch with Kena:
Twitter
Email
…   continue reading

13 episodes

#Advertising #Social #Media #Healthcare #Bill #Klaproth #Hospitality #Fitness #DoctorPodcasting.com #Marketing #Promote #Mouth

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