Ep 46. Primary Care and the Pandemic - What's Happened?
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In Episode 46 of the National Health Executive podcast, we were joined by Trish Greenhalgh, who is a professor of primary care health sciences at the University of Oxford, as well as a former GP.
Trish offered insight into how the primary care digital transformation journey is going, specifically since the explosion of innovation observed following the pandemic.
Trish highlighted some of the recent research she has been doing in general practices looking at digitalised aspects of care that have in fact impacted disadvantaged people negatively, widening already existing health inequalities.
“The pandemic was a pretty big shock,” said Trish when explaining some of the theory around external shocks speeding up the innovation process.
She added: “We had to immediately, or in the space of a fortnight-three weeks, shift general practice from a face-to-face model to a remote model and I think it is one of the major achievements of general practice in this country that we did that — we did it really quickly and we did it effectively.
“We responded to the shock, and then the question is, ‘Well hang on a minute, what do we do now?’”
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