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Mastering Amazon's Seller Central for Efficient and Successful E-Commerce!
Manage episode 393617809 series 3510678
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Ian Kaneshiro interviews Vanessa Hung, founder of Online Seller Solutions, about the unsexy side of Amazon and the importance of understanding and complying with Amazon's rules and regulations. Vanessa emphasizes the need for sellers to stay informed about policy changes and to approach Amazon with a proactive and efficient mindset.
Vanessa highlights the value of building a team or outsourcing specialists to handle different aspects of the business. She encourages sellers to embrace a beginner's mindset and explore the tools and resources available in Seller Central.
Topics & Timestamps:
[0:00:07] Introduction to the importance of following Amazon's rules and regulations
[0:01:00] Amazon's extensive rules and regulations for sellers
[0:02:53] Importance of understanding the "unsexy" side of Amazon
[0:03:43] Staying in touch with Amazon through working with multiple accounts
[0:07:02] First principles of Amazon: customer obsession, innovation, holistic ecosystem, efficiency
[0:09:40] Ripple effect of actions within an Amazon account
[0:11:33] Efficiency as a key principle for success on Amazon
[0:14:11] Understanding Amazon as a machine and not attaching emotions to it
[0:15:04] Basic touchpoints and requirements when dealing with Amazon Seller Support
[0:15:31] Importance of being efficient in opening cases with Seller Support
[0:16:23] The process of opening a case and providing proof
[0:18:20] The importance of being an efficient and professional seller
[0:19:19] Dealing with unhelpful responses from Seller Support
[0:20:10] Trying different approaches to get better results
[0:23:02] The need for a team of specialists in an Amazon business
[0:24:12] The overwhelming amount of data and tools in Seller Central
[0:25:38] Playing to your strengths and hiring tools as employees
[0:27:33] Thinking of tools as hires in your business
[0:29:14] The future of technology in the Amazon industry
[0:30:31] Invitation to always be a student of the platform
[0:31:08] Introduction of the new return dashboard in Seller Central
[0:31:41] Importance of using data to make adjustments before problems arise
[0:32:13] Encouragement to explore Seller Central for hidden features and tools
[0:32:33] Reminder to approach Amazon with a beginner's mindset
Connect with our guests:
Linkedin: https://www.linkedin.com/in/vanessaamazonproblemsolver/
Instagram: https://www.instagram.com/itsvanessahung/
Connect with our host:
Ian on LinkedIn: https://www.linkedin.com/in/iankaneshiro/
Ian on Instagram: https://www.instagram.com/iankaneshiro_
Stay connected with Seller Snap:
Website: https://www.sellersnap.io/
LinkedIn - https://www.linkedin.com/company/seller-snap-inc./
Instagram - https://www.instagram.com/sellersnap.io/
Facebook- https://www.facebook.com/sellersnap.io/
Full video episodes are always uploaded on YouTube.
Subscribe here: https://bit.ly/3qZwUaF
Not Another eComm Podcast By Seller Snap- helping sellers optimize their Amazon store through smart algorithmic repricing.
Seller Snap offers all Amazon sellers a 15-day free trial - find out if we are the right repricer for you and your Amazon store. Visit https://www.sellersnap.io
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