[Greatest Hits] Cultivating Operations Talent with Ross Nibur, Director of Operations at Toast

OpsStars - A RevOps Podcast

In this episode, Rachael is joined by Ross Nibur, Director of Operations at Toast, an all-in-one restaurant management platform that empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.

Ross started his career as a prep cook. But then he pivoted into sales, and from there, into operations development and leadership. He has been at Toast for nearly six years, having moved from Director of Business Development to Director of Revenue, Operations, and Strategy to his current role as Director of Operations.

Ross was also recognized as one of the Top 10 Sales Development Leads in the World. Today, he shares how he built his operations team and how to successfully hire and train a high-performing group of operators.

Episode resources

• Ross Nibur on LinkedIn
• Toast Website
• Join the OpsStars Community

If you enjoyed this episode, then please either:

• Subscribe, rate, and review on Apple Podcasts
• Follow on Spotify
• Check out OpsStars Podcast

OpsStars Podcast is hand crafted by our friends over at: fame.so

Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:

• What It Means To Be An OpsStar with Kimberly Galitz
• Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett
• True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson