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Psychology in waiting tables and running a restaurant, with Robin Dibble

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Manage episode 421437539 series 2426391
Content provided by Zachary Elwood. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Zachary Elwood or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

A talk with Robin Dibble, an experienced Albuquerque-area service industry professional who’s worked in every aspect of the business, from waiting tables, to cooking, to managing restaurants and night clubs. Topics include: psychological strategies servers use to get more tips; how menu design can affect what people order; reading customer satisfaction as a restaurant manager; the factors in deciding to cut someone off from drinking; lighting and acoustics considerations when designing a comfortable space. This is a reshare of a 2019 talk.

Learn more and sign up for a premium subscription at PeopleWhoReadPeople.com.

  continue reading

144 episodes

Artwork
iconShare
 
Manage episode 421437539 series 2426391
Content provided by Zachary Elwood. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Zachary Elwood or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

A talk with Robin Dibble, an experienced Albuquerque-area service industry professional who’s worked in every aspect of the business, from waiting tables, to cooking, to managing restaurants and night clubs. Topics include: psychological strategies servers use to get more tips; how menu design can affect what people order; reading customer satisfaction as a restaurant manager; the factors in deciding to cut someone off from drinking; lighting and acoustics considerations when designing a comfortable space. This is a reshare of a 2019 talk.

Learn more and sign up for a premium subscription at PeopleWhoReadPeople.com.

  continue reading

144 episodes

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