#71: Creating a Culture of Trust: The Key to Leading Through Change

Personalization Outbreak

The Personalization Outbreak Podcast has released the final episode of the season. In this closing episode, Tiffany King, Vice President of People Teams at United Healthcare, talks about the importance of creating a culture of trust in order to lead your team through change.

Tiffany is an HR Professional with over several years of Human Resources experience in multiple organizations such as Starbucks, Apple and Banfield Pet Hospital. Join us as we explore how to build trust within a team and create a positive environment for change.
Change is hard. We all know that. But what's even harder is trying to implement change without the trust and support of your team.

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Chapters

1. Intro (00:00:00)

2. Perspectives and Possibilities: Being an agile learner means taking in all points of view (00:04:14)

3. Leading Through Change: Tiffany King learned the importance of anticipating change while growing up, as her family moved every few years (00:07:34)

4. Creating A Safe Space at Work: People should follow their passion and work for an organization whose values align with their own to unleash their potential and add value to the company (00:11:56)

5. Trust is the Operating System: Why creating a culture of trust is critically important (00:17:51)

6. Leave a Legacy: People should stay true to themselves if they want to leave a lasting legacy (00:22:01)

7. Conclusion (00:24:15)