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23: Adam Fishman, Interim Executive, Reforge EIR, ex-Patreon

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Manage episode 363015074 series 3409156
Content provided by Leah Tharin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Leah Tharin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Season 2 of the ProducTea! Adam is funny, a friend, and a dad from San Francisco, and does not get any kickback for not recommending JIRA. He’s also an incredibly accomplished brain when it comes to anything Growth and Growth Leadership.

We have both a united love for actionable metrics and we talk about those that we (almost) never touch because they are not:

NPS / CAC / Burndown points and MQLs.
Timestamps:

0:00 Adam’s Introduction
03:45 The tire fire that JIRA is, Stockholm Syndrome as a Service
07:05 Notion is like a grandma’s attic
08:15 How would Adam & Leah define a useless metric
11:30 NPS at Patreon and Leah’s evolution of disgust
17:00 TrustScore at Patreon & CES at Smallpdf
20:52 The problems with CAC
27:50 Team efficiency, burndown charts
33:10 Measuring what your team does
36:00 Why Machine learning works the same way as good product teams
38:15 MQLs & Followers

Send us a Text Message.

Leah on Linkedin / Twitter / Youtube

  continue reading

67 episodes

Artwork
iconShare
 
Manage episode 363015074 series 3409156
Content provided by Leah Tharin. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Leah Tharin or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Season 2 of the ProducTea! Adam is funny, a friend, and a dad from San Francisco, and does not get any kickback for not recommending JIRA. He’s also an incredibly accomplished brain when it comes to anything Growth and Growth Leadership.

We have both a united love for actionable metrics and we talk about those that we (almost) never touch because they are not:

NPS / CAC / Burndown points and MQLs.
Timestamps:

0:00 Adam’s Introduction
03:45 The tire fire that JIRA is, Stockholm Syndrome as a Service
07:05 Notion is like a grandma’s attic
08:15 How would Adam & Leah define a useless metric
11:30 NPS at Patreon and Leah’s evolution of disgust
17:00 TrustScore at Patreon & CES at Smallpdf
20:52 The problems with CAC
27:50 Team efficiency, burndown charts
33:10 Measuring what your team does
36:00 Why Machine learning works the same way as good product teams
38:15 MQLs & Followers

Send us a Text Message.

Leah on Linkedin / Twitter / Youtube

  continue reading

67 episodes

All episodes

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