Just Be Honest [E138] - Diagnosing the Aftermarket A to Z

Remarkable Results Radio Podcast

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1M ago 23:28

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Matt Fanslow discusses the importance of understanding technicians' value, open communication about compensation, and collaborative problem-solving.

Show Notes

Dutch Silverstein - Straight Talk to Technicians [E018]: https://mattfanslow.captivate.fm/episode/018
Dutch Silverstein - Straight Talk to Technicians - Part 2 [E046]: https://mattfanslow.captivate.fm/episode/046
Challenges Faced by Managers and Owners (00:01:30)
Demand for Better Compensation (00:02:43)
Assessing Value and Increasing Compensation (00:04:28)
Honest Conversations and Fear (00:05:54)
Hierarchy and Fairness (00:10:16)
Improving Communication and Grace (00:15:52)
Achieving Collective Success (00:18:12)
Recognizing Flaws in the System (00:19:28)
Taking a Step Back to Move Forward (00:20:58)
Accepting Criticism and Turning It into a Positive (00:22:05)

Thanks to our Partner, NAPA Autotech napaautotech.com

Email Matt: mattfanslowpodcast@gmail.com

Diagnosing the Aftermarket A - Z YouTube Channel HERE

Aftermarket Radio Network: https://aftermarketradionetwork.com/

314 episodes

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