))
Givex's best-in-class POS solution a boon to restaurant brands
Manage episode 413428101 series 3524040
Content provided by Networld Media Group. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Networld Media Group or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of the Restaurant Operator Podcast, Networld Media Group Editor Mandy Detwiler chats with Don Smith, director of business development for Givex North America, about the state of the restaurant industry and what's affecting it today. Givex, a best-in-class POS solution, services a number of high-profile brands.
Online ordering has grown since the pandemic, and Smith said it has been a "seesaw battle" for many operators. "The more orders they get obviously drives more money to their bottom line," he said. "But the challenge is trying to get more of that dollar for online ordering."
Ordering sites take a great percentage of online orders, up to 30% for Uber Eats, Skip (a Canadian delivery service) and GrubHub. Givex's clients are working to try to regain some of that percentage, Smith said.
"How they're doing it now is through a many-faceted approach," Smith said. "It combines some loyalty, it combines some private apps, and if they made the right combination, they can claw back some of that 30%"
94 episodes
Share
