Ep 396 Crafting the Employee Experience with Kent Lewis

Richer Soul

Crafting the Employee Experience

Take away: Developing an abundant mindset centered on gratitude for what you have, rather than lament what's lacking, is key to living a fulfilling life. Balancing business growth with personal fulfillment means defining your "why" and ideal lifestyle, not just chasing endless expansion. Prioritizing employee engagement through efforts like "stay interviews" and enabling people to do what they're passionate about leads to higher profitability and client satisfaction. And instilling financial literacy around passive income streams like real estate from an early age can set a strong foundation for long-term wealth creation. Money Learnings: Kent's parents had purchased a 10-unit apartment building before he was born. While they had modest incomes from their jobs, the rental income and equity buildup from the apartment building provided an additional stream of income and financial security. This taught Kent the value of real estate investments for generating passive income. His parents taught him not to rely on Social Security for retirement income, as it may not exist by the time he retires. They emphasized that he would need to create his own wealth and fund his own retirement through savings and investments. His uncle's example of buying his first apartment building while in college, and dressing professionally because successful real estate investors dressed that way, also influenced Kent's view of real estate as a path to building wealth from an early age. Bio: Kent Lewis founder of pdxMindShare, an online career community and networking group mentioned on Seth Godin’s blog. Formerly a CMO and founder or co-founder of multiple agencies, he’s known as a thought leader in digital marketing. He’s been an adjunct professor for more than 20 years at Portland State University and a volunteer instructor for SCORE. Lewis co-founded SEMpdx in 2006, a trade organization for search engine marketing professionals. His recognition includes Marketer of the Year by the American Marketing Association and Top 100 Digital Marketing Influencers by BuzzSumo. Highlights from this episode:

• Building passive income streams through real estate investments as a way to achieve financial independence.
• Balancing personal fulfillment with business growth - finding the right size and structure that aligns with your values and desired lifestyle.
• Prioritizing employee engagement and satisfaction as a key driver of profitability and client retention.
• Conducting "stay interviews" to understand what motivates employees and how to improve their experience.
• Defining your "why" and living life on your own terms, rather than chasing other people's definitions of success.
• Cultivating an attitude of gratitude and focusing on what you have, rather than what you lack, to live an abundant life.

Links: https://kentjlewis.com/ https://www.linkedin.com/pulse/whats-your-story-write-book-kent-lewis/ https://twitter.com/kentjlewis https://www.anvilmediainc.com/ Richer Soul Life Beyond Money. You got rich, now what? Let’s talk about your journey to more a purposeful, intentional, amazing life. Where are you going to go and how are you going to get there? Let’s figure that out together. At the core is the financial well being to be able to do what you want, when you want, how you want. It’s about personal freedom! Thanks for listening! Show Sponsor: http://profitcomesfirst.com/ Schedule your free no obligation call: https://bookme.name/rockyl/lite/intro-appointment-15-minutes If you like the show please leave a review on iTunes: http://bit.do/richersoul https://www.facebook.com/richersoul http://richersoul.com/ [e-mail] Some music provided by Junan from Junan Podcast Any financial advice is for educational purposes only and you should consult with an expert for your specific needs.