Process Revolution: Rethink with Derrick Mains - Episode 105

Level Up Claims

#MBA #Business #Podcasting Education #Self-Improvement #Galen Hair

36:44

In this episode of the Innovators and Investors Podcast, host Kristian Marquez sits down with Amar Bakshi, founder of Shared Studios and Noro, to explore how Amar’s visionary work is redefining human connection through immersive technology. Amar shares the evolution from his original art project, which connected strangers worldwide via life-size video portals installed in locations from New York to Tehran, refugee camps, and universities, to creating Noro’s cutting-edge video conferencing solutions that bridge the gap between virtual meetings and face-to-face interaction. They discuss the inspiration behind his projects, including his personal experiences as a journalist and his grandmother’s story of displacement, highlighting the emotional and cultural impact of authentic human connection. Amar explains the challenges of building a global network in complex political environments, the importance of community-led curation, and leveraging technology to enable deeper trust and collaboration beyond traditional video calls like Zoom. The conversation also covers insights into building company culture, navigating the transition from art to business, raising capital, and how AI and future tech innovations could enhance multilingual communication and intimacy in virtual settings. Amar closes by sharing lessons learned as a founder about balancing commitment with perspective and fostering inclusive, purpose-driven teams. This episode provides a thoughtful look at how technology can create meaningful, serendipitous human connections across borders and industries. Learn more about Amar's work at https://noro.co/ Connect with Amar on LinkedIn at https://www.linkedin.com/in/amarcbakshi/ Think you'd be a great guest on the show? Apply at https://finstratmgmt.com/innovators-investors-podcast/podcast-guest-application/ Want to learn more about Kristian Marquez's work? Check out his website at https://finstratmgmt.com…

about a year ago 37:39

MP3•Episode home

Derrick’s Emmy-winning show “Riding Phat”
Discussion on societal nostalgia
The emergence of Process Fixer in 2022
Derrick’s early inspiration for systems thinking
Henry Kaiser’s innovative management during WWII
Critique of modern KPI-driven management
Importance of human interaction in the workplace
Visualizing goals for effective team collaboration

Episode Resources

129 episodes

Level Up Claims

Process Revolution: Rethink with Derrick Mains - Episode 105

Level Up Claims

published about a year ago

MP3•Episode home

Highlights

Derrick’s Emmy-winning show “Riding Phat”
Discussion on societal nostalgia
The emergence of Process Fixer in 2022
Derrick’s early inspiration for systems thinking
Henry Kaiser’s innovative management during WWII
Critique of modern KPI-driven management
Importance of human interaction in the workplace
Visualizing goals for effective team collaboration

Episode Resources

129 episodes

#MBA #Business #Podcasting Education #Self-Improvement #Galen Hair

All episodes

Level Up Claims

1
What Does It Mean To You To Level Up - Compilation - Part 5 - Episode 130 17:03

5 days ago17:03

17:03

Tune into this special episode of the “Level Up Claims Podcast” with host Galen Hair, featuring powerful insights from industry experts. Discover how to improve, grow, and elevate your business ahead of the 4th Annual Level Up Claims Summit. Whether it’s embracing technology, enhancing personal growth, or championing justice, find out what it truly means to “level up.” Perfect for anyone in the storm restoration industry ready to embrace new challenges! Highlights Mentoring and doing the right thing. Continuous learning. Leveling up claims like a video game. Using AI for self-improvement. Embracing challenges. The importance of self-awareness. A perspective on overcoming challenges. Justice and spread awareness. Business endgame strategy. Unlearning to unlock potential. Staying curious and intentional. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/…

Level Up Claims

1
Mastering Xactimate Claims with Todd Beckman - Episode 129 31:29

12 days ago31:29

31:29

Discover the secrets to mastering Xactimate with Todd Beckman on the Level Up Claims Podcast. With over 25 years in the industry and experience at Xactimate, Todd shares invaluable insights on insurance claims, the importance of understanding policies, and how to leverage Xactimate for business success. Perfect for contractors and claims professionals eager to optimize their processes and ensure fair payments. Tune in for practical advice and learn how to up your game in the insurance claim world. Highlights Journey from contractor to insurance adjuster. Working experiences with Xactware. Impact of corporate acquisitions. Key advice for contractors pre-work communication. Challenges contractors face with insurance processes. Importance of understanding insurance policies. Essential tools for insurance claims contractors. Precautions when taking assignment of benefits. Importance of starting with solid contractual ground. Xactimate’s guidelines on general contractor definitions. Overhead and profit clarifications. Cost of doing business vs. direct job expenses. Personal narrative in claims and conveying project specifics. Importance of photo documentation in insurance claims. Adjusting estimates to reflect market conditions. Keeping track of job-related expenses. Educating contractors on proper Xactimate use. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Todd Beckman https://www.linkedin.com/in/todd-beckman-a844ab1a1/…

Level Up Claims

1
People Power: The Key to Systems with Dave Kislik - Episode 128 31:49

19 days ago31:49

31:49

Tune into the Level Up Claims Podcast where Galen Hair tackles the chaos of storm restoration with guest Dave Kislik from Liz Kislik Associates. Kislik shares expert advice on building stronger teams and communication strategies to drive business growth. Discover the power of creating safe spaces and clear communication to achieve business success. Don’t miss out on practical insights that can transform your team dynamics! Highlights Importance of physical and human systems Importance of managing high-stress clients Intention vs. perception in communication Knowing the communication system Prefacing for clarity in communication Prepping disaster companies for emergencies Success of pre-work for disaster plans Safe space for communication and creativity Creating ownership through influence Importance of feedback in family businesses Working towards the same goals in family businesses Diverse examples of leveling up in life Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Dave Kislik https://www.linkedin.com/in/davekislik/…

Level Up Claims

1
Unlocking Sales with Simple Videos with Tim Brown - Episode 127 35:28

26 days ago35:28

35:28

Learn how to use video as a sales tool! Join host Galen Hair and guest Tim Brown, CEO of Hook Agency, as they share insights on creating impactful video content with just a smartphone. Tim’s expertise in the contracting world will teach you how to turn content into conversions. Don’t miss this game-changing episode. Highlights From humble beginnings: Hook Agency origins Overcoming objections through content Start content creation with just a smartphone Video’s power in building trust Importance of video content in sales process Discussing price openly in videos Criteria for choosing a marketing agency Owning your marketing assets Transparency and trust in agency relationships Challenges as opportunities to level up Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Tim Brown https://www.linkedin.com/in/tim-brown-%F0%9F%AA%9D-3160bb35…

Level Up Claims

1
Podcast Power: Niche to Millions with Jody Maberry - Episode 126 33:09

5 weeks ago33:09

33:09

Tune into the Level Up Claims podcast with host Galen Hair as he chats with podcast producer Jody Mayberry. Discover the power of niche podcasts and learn how Jody turned his passion into a thriving career. Whether you’re podcasting for business growth or personal storytelling, be inspired to find your unique voice! Highlights The power of podcasting as a business tool. From financial analyst to park ranger to podcaster. Creating a podcast for park rangers. The evolution and resurgence of podcasting. Embracing niche podcasts for specific audiences. A podcast intended for an audience of one. Clarifying your podcast message and target audience. Different podcast formats: monologue, interview, and hosting star. The importance of consistent podcasting. Building a network through podcasting. Preparation for hosting interviews. Reordering questions to create a compelling narrative. The value of preparation and reading materials. The meaning of leveling up: self-awareness and continuous improvement. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Jody Maberry https://jodymaberry.com/about/…

Level Up Claims

1
AI & Digital Literacy with Sarah Mary Parker - Episode 125 36:25

6 weeks ago36:25

36:25

Tune into the Level Up Claims Podcast with Galen Hair as Sarah Mary Parker, a trailblazer in AI, demystifies AI’s real-world impact on the restoration and insurance industries. Learn how digital literacy can empower your business and discover ethical AI practices to stay ahead. Highlights The dangers of anthropomorphizing AI Accidental entry into storm restoration Entrepreneurial spirit: solving real-life problems Launching a media company to fix marketing gaps Demystifying AI for better digital literacy The importance of understanding AI’s limitations Compliance with data privacy laws Privacy risks with data sharing Encouragement for self-awareness and agency in decision-making The importance of digital literacy in leveraging AI tools Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Sarah Mary Parker https://thesarahparker.com/ https://www.linkedin.com/in/thesarahparker/ https://ppaclaim.com/ https://kuvamedia.com/ General References https://penelope.uchicago.edu/Thayer/E/Roman/Texts/Cicero/de_Officiis/home.html https://www.mirahistoria.com/ https://www.lovelandinnovations.com/imging-flight/ https://go.tni.sh/insecure-web https://ppaclaim.com/sarah-parker…

Level Up Claims

1
Policy Exclusions for Businesses with Naomi Jones - Episode 124 34:41

7 weeks ago34:41

34:41

In this episode of the Level Up Claims podcast with Galen Hair, gain crucial insights from property casualty attorney Naomi Jones. They discuss the shocking case of an exclusion in insurance policy language that left a subcontractor unprotected after an elevator accident. Discover the importance of reading insurance policies thoroughly to avoid potentially devastating financial consequences. Jones warns listeners to scrutinize policies for wrap-up exclusions and share the knowledge within their communities, aiming to prevent future injustices. Don’t miss out on this eye-opening exploration of insurance intricacies! Highlights Remembering empathy in court. Importance of knowing insurance policy details. Naomi Jones’ unique upbringing. Growing up in Amish country insights. Influences of a trades-focused childhood. Brother’s autism shaping career path. Family resilience against the education system. Importance of understanding people authentically. Career drawn towards the criminal justice system. Insight into the emotional weight of a courtroom. Learning to treat people with empathy in law. Significance of wrap-up insurance in construction. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Naomi Jones https://insuranceclaimhq.com/attorneys/naomi-jones/…

Level Up Claims

1
AI and Marketing with Scott Brinker - Episode 123 29:48

8 weeks ago29:48

29:48

In this episode of the Level Up Claims Podcast, host Galen Hair explores the integration of AI with marketing strategies, featuring Scott Brinker, VP of Platform Ecosystem at HubSpot. Scott shares how AI is transforming marketers’ roles, poised to revolutionize both how we market and how consumers purchase. Discover how AI can boost creativity and strategic planning while reducing complexity. Tune in to learn how embracing AI can help you stay ahead in this fast-evolving landscape. Highlights Importance of technology in business. Background of Scott Brinker: merger of tech and marketing. Evolution from landing pages to interactive content. How AI simplifies and enhances marketing. Marketers only utilizing a fraction of MarTech capabilities. AI’s impact on jobs and marketing creativity. Opportunities with consumer-facing AI like chat and voice bots. Future of AI agents in buyer-seller interactions. Strategy over technology as AI advances. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Scott Brinker https://www.linkedin.com/in/sjbrinker/…

Level Up Claims

1
Boosting Growth Through Conversation with Julie Winkle Giulioni - Episode 122 30:38

9 weeks ago30:38

30:38

Tune into the Level Up Claims podcast where Galen Hair talks with career development expert Julie Winkle Giulioni about why short, meaningful chats with team members can transform your business. Discover practical ways to boost employee growth, loyalty, and retention—all without a hefty price tag. Perfect for leaders wanting to unlock their team’s potential! Highlights Career growth beyond promotions. Development doesn’t mean promotions. Example of low-cost employee engagement. Encouraging growth through interests. Power of short, frequent conversations. Career development begins with care. Losing employees is inevitable. Building competitor partnerships through development. AI vs. human intelligence in development. Psychological safety fosters a growth mindset. Walking the talk builds trust. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Julie Winkle Giulioni https://www.juliewinklegiulioni.com/…

Level Up Claims

1
Intellectual Property with William Ramey - Episode 121 27:22

10 weeks ago27:22

27:22

Unlock the secrets to safeguarding your business in this episode of The Level Up Claims Podcast. Host Galen Hair welcomes top IP attorney William Ramey to discuss essential steps for protecting your intellectual property. Learn practical tips on trademarks, copyrights, and trade secrets that can empower your business and give you a competitive edge. A must-listen for any entrepreneur wanting to secure their brand and boost long-term success! Highlights Procedures for common law trademark protection. Importance of registering your trademark. Trade secrets and their protection. Intellectual property audit advice. Employee agreements and the importance of protecting trade secrets. William Ramey’s definition of leveling up. Encouraging listeners to evaluate IP knowledge. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with William Ramey https://www.rameyfirm.com/william-p-ramey-iii-2…

Level Up Claims

1
Mastering Business Growth with Melinda Emerson - Episode 120 31:53

11 weeks ago31:53

31:53

In this episode, entrepreneur and author Melinda Emerson shares her expertise in scaling small businesses and creating financial stability. Melinda provides actionable strategies, from mastering social selling to achieving business growth without burnout. Tune in for valuable insights on transforming your small business into a sustainable venture! Highlights Running a small business isn’t for the faint of heart. Melinda Emerson’s introduction and achievements. Building a business that doesn’t revolve around you. Write the million-dollar check for my son. Get rich in the niche. Importance of real content over surface level. Decide if you want to be famous or rich. Shift from technician to business owner mindset. Preparing to fix and grow your business. Creating sales systems and expanding your team. Pricing strategies for sustainability and referrals. Importance of long-term vision and succession planning. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Melinda Emerson https://succeedasyourownboss.com/…

Level Up Claims

1
Coaching Unlocks Business Growth with Erica Caviness - Episode 119 29:56

12 weeks ago29:56

29:56

Tune into the Level Up Claims Podcast where Galen Hair chats with Erica Caviness, a seasoned business coach who shares her journey from a law firm case manager to launching her own company, Thrive Concepts. Discover the power of mentorship, the importance of leadership, process documentation, and data tracking in business success. Erica’s insights will leave you inspired to stay curious and intentional in all you do. Perfect for anyone eager to grow their business or personal potential! Highlights The challenge of running a business as an attorney. Transition from law aspirations to coaching. Moving into the coaching industry from legal beginnings. Coaching medical professionals: Challenges and insights. Role of a coach: External perspective benefits. Discovery: Coaches need coaches too. Essentials in law firm operations: Leadership. Documented processes for growth. Data tracking: Importance and methods. Creating intentional business relationships. Significance of personalizing client interactions. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Erica Caviness https://thriveconcepts.org/about/…

Level Up Claims

1
Hail & Winter Claims with Greta Lloyd - Episode 118 27:55

13 weeks ago27:55

27:55

Tune into the Level Up Claims podcast with host Galen Hear featuring Greta Lloyd, a seasoned property casualty attorney from Insurance Claim HQ. Discover insights on handling unique Illinois weather-related claims and how to ensure fair outcomes. Perfect for policyholders, adjusters, and legal pros alike. Highlights Transition to representing policyholders. Challenges with hail claim denials. Importance of detailed claim documentation. Value of having local legal experts. Precise filing requirements in Illinois. Issues with last-minute legal filings. Advice for handling difficult insurance companies. Preparing claims for potential trials. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Greta Lloyd https://shunnarah.com/attorney/greta-lloyd/…

Level Up Claims

1
Increasing Authority & Building High-Level Relationships with Josh Elledge - Episode 117 38:40

14 weeks ago38:40

38:40

Tune into the “Level Up Claims Podcast” as host Galen Hair welcomes Josh Elledge, founder of Up My Influence, to explore building authority and high-value relationships for sustainable growth. Discover fresh approaches to networking and why being remarkable is key in today’s market. Highlights Learning from Adrien Krohnauer: Authenticity in storytelling. Building valuable connections. Authority through association: Building credibility. The power of earning audience trust. Building platforms: Using podcasts to elevate authority. Long-term relationship building: Value of the “Go-Giver” mindset. Avoiding the scarcity mindset: Embracing generosity in business. Leveraging AI: Personalizing insights for individual growth. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Josh Elledge https://upmyinfluence.com/…

Level Up Claims

1
Mindset Shift: Level Up Now! with Cliff Ravenscraft - Episode 116 37:52

15 weeks ago37:52

37:52

Tune into the latest episode of the Level Up Claims Podcast with Galen Hair! Join guest Cliff Ravenscraft, a business strategy and mindset mentor, as we uncover how transforming patterns of thoughts, beliefs, emotions, and behaviors can boost both personal and business growth. Ravenscraft shares his inspiring journey from an insurance agent to a self-made motivational speaker and coach. If you’re seeking actionable insights to elevate your mindset and reclaim your path, this episode is a must-listen! Highlights Early adoption of podcasting Impactful insurance career experiences Transition to podcasting full-time Discovering discontent as Podcast Answer Man Transformative personal health journey Overcoming COVID-induced setbacks Core teaching: breaking free from limiting beliefs Practical changes through thought and belief shifts Influence of mastermind groups Average of the five people principle Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Cliff Ravenscraft https://www.cliffravenscraft.com…

Level Up Claims

1
How to create compelling and authentic content with Christoph Trappe - Episode 115 27:45

16 weeks ago27:45

27:45

In this episode of the Level Up Claims Podcast, host Galen Hair welcomes Christoph Trappe, a veteran in content strategy, for an insightful discussion on crafting impactful content. Christoph shares how storytelling is key to engaging audiences and driving growth. With practical tips on staying top-of-mind in the crowded world of content creation, this episode is a must-listen for anyone aiming to excel in digital marketing. Highlights Effective content captivation. Unique stories still exist. Content creator defined. The importance of having a good story. Engaging B2B storytelling. Business distribution importance. Building quick relationships. Connecting with the target audience. Pushing consistent, authentic content. Exploring AI in content creation. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Christoph Trappe https://www.linkedin.com/in/christophtrappe…

Level Up Claims

1
The State of Hurricane Beryl Claims with David Sanders - Episode 114 24:51

17 weeks ago24:51

24:51

In this episode of the Level Up Claims Podcast, Galen Hair hosts Texas-based attorney David Sanders to discuss the aftermath of Hurricane Beryl, a devastating yet overlooked event in Texas. Sanders shares personal experiences, insights into claims processing, and advice on navigating insurance hurdles. This episode is a must-listen for those affected, providing expert guidance on meeting claim deadlines and pursuing fair settlements. Stay informed and empowered during challenging recovery efforts. Highlights Transition from Insurance to Law Adjusting Career Paths Personal Connection to Storms Motivations for Becoming a Lawyer Hurricane Beryl’s Overlooked Devastation Recovery Challenges Post-Hurricane Insurance Claim Trends and Challenges Common Insurance Company Tactics Policyholder Deadlines and Actions Importance of Filing Claims Promptly Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with David Sanders https://insuranceclaimhq.com/attorney/david-sanders/…

Level Up Claims

1
Safety & the Storm Restoration Industry with Kevin Dandridge - Episode 113 30:33

18 weeks ago30:33

30:33

This episode of the Level Up Claims Podcast dives into the crucial role of safety in the storm restoration industry. Join host Galen Hare and expert guest Kevin Dandridge, owner of 1 Life Safety, as they discuss the importance of safety protocols on job sites. Learn why investing in safety isn’t just a business cost but a vital necessity for longevity and well-being. Perfect for public adjusters and contractors aiming to protect their teams and clients. Tune in to understand how leveling up your safety standards can lead to a more successful and fulfilled career. Highlights Kevin Dandridge’s journey into safety. Safety reality check: Mentoring vs tradition. Modern protection gear advancements. The importance of mentoring in construction. Safety’s role in claims and public spaces. Developing job-specific safety protocols. Safety complications during natural disasters. Challenges with unique home landscapes. Debating the cost of safety protocols. Improper safety measures and insurance implications. Safety requirements contradictions by insurers. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Kevin Dandridge https://www.linkedin.com/in/kevin-dandridge-b7a84244…

Level Up Claims

1
Online Defamation and Brand Protection with Aaron Minc - Episode 112 30:45

19 weeks ago30:45

30:45

Tune into the Level Up Claims podcast for a crucial episode on internet defamation with expert attorney Aaron Minc. Discover how online falsehoods can devastate reputations and businesses, and learn about the real-life fight against damaging fake reviews and cyber threats. Protect your digital presence today! Highlights Internet defamation’s impact on reputations. Journey into becoming an internet defamation lawyer. Great Recession’s influence on law career. First experience with internet defamation case. Handling and identifying false online reviews. The significance of online reputation. Free speech vs. defamation on the internet. The rise of AI and deepfakes. Sextortion scams targeting young men and seniors. Steps to take when facing internet defamation. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Aaron Minc https://www.linkedin.com/in/aaronminc…

Level Up Claims

1
Mastering Reputation & SEO with Jesse McFarland - Episode 111 26:48

20 weeks ago26:48

26:48

On this episode of the Level Up Claims Podcast, marketing pro Jesse McFarland shares insights on boosting your business’s online reputation. Learn why reviews matter, how to manage your Google My Business presence, and the changing landscape of SEO. Adapt, evolve, and stand out in the digital world—tune in to power up your marketing game! Highlights Jesse McFarland’s transition from fitness to marketing. The importance of reputation management in marketing. The influence of online reviews on search rankings. The significance of Google Business Profiles. Why SEO is a long-term investment versus lead generation. Jesse’s explanation of SEO evolution. What “level up” means to Jesse. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Jesse McFarland https://www.linkedin.com/in/jessemcfarland…

Level Up Claims

1
The Power of Radio with Gary Sarner - Episode 110 43:52

21 weeks ago43:52

43:52

Tune into the Level Up Claims Podcast with Galen Hair and guest Gary Sarner, a radio advertising guru. Discover how Gary harnesses the power of radio to maximize law firms’ ROI. If you’re looking to digitally break through cluttered markets, this is a must-listen! Highlights Gary Sarner’s Radio Connection: Lionel Richie Hit Story. The Importance of Commitment: Success in Radio Marketing. Ownership Strategy: Billboards in Advertising. Radio Station Selection: Targeting the Right Audience. Intake Department Insights: Compassion Over Empathy. Leveling Up: Putting Others First. Keys to Success: Making a Meaningful Connection. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Gary Sarner https://www.linkedin.com/in/garysarner/…

Level Up Claims

1
Networking Secrets Revealed with Michael Forman - Episode 109 31:59

22 weeks ago31:59

31:59

Tune into the Level Up Claims Podcast with Galen Hair and networking guru Michael Forman. Discover how personal connections can elevate your business, using practical tips from a pro. Michael shares secrets from building trust to follow-ups that work. Perfect for anyone ready to boost their networking game! Don’t miss it! Highlights Michael Forman’s Networking Strategy Introduction Pandemic-driven Networking Regression The Importance of Personal Touch in Networking Networking and Communication Boost Profits Building Relationships, Not Just Clientele Follow-up Sequence for Effective Networking The Power of Handwritten Thank You Notes The Cost-benefit of Conference Networking The Critical Role of Follow-up in Networking Leveraging Conferences for Maximum Impact Engaging with Networks Beyond the Individual Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Michael Forman https://www.michaelaforman.com/…

Level Up Claims

1
Insurance Claims Uncovered with Calsie Boyd - Episode 108 24:53

23 weeks ago24:53

24:53

On this episode of The Level Up Claims Podcast, Galen Hair chats with Calsie Boyd, a lawyer from Insurance Claim HQ with a background as a Seton Hill athletic hall of famer. Explore Calsie’s fascinating switch from aspiring orthodontist to lawyer, her passion for helping people, and insights on navigating insurance claims post-disaster. Essential listening for anyone with interests in law or claims! Highlights Discovering talent in track Transitioning from sports to law: Academic competitiveness First internship and the realization about divorce law Finding fulfillment in property damage claims Importance of documentation for insurance claims Key tips for policyholders on understanding policies The impact of proper documentation on claims Personal motivation: Showing up every day Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Calsie Boyd https://insuranceclaimhq.com/attorney/calsie-m-boyd/…

Level Up Claims

1
What Does It Mean To You To Level Up? - Compilation - Part 4 - Episode 107 20:59

24 weeks ago20:59

20:59

Kick off the new year with the Level Up Claims Podcast! Host Galen Hair explores what it means to level up with insights from industry pros. Learn how owning your choices, making incremental improvements, and tapping into personal power can drive success in 2025 and beyond. Don’t miss this inspiring episode! Highlights Building a Firm with a Purpose. Owning Your Choices: Consequences Matter. Living Consciously and Powerfully. Striving for Eventually Getting It Right. Continuous Incremental Improvements. Learning from Mistakes Like Elon Musk. Progress Over Perfection. Kobe Bryant’s Tireless Pursuit of Improvement. Honest Self-Reflection and Personal Influence. Investing in High-Value Activities. Preparing Your Business for Your Absence. Visualizing Success Through Team Structure. Staying Committed to Your Purpose. Surpassing Your Potential. Emotional Intelligence and Helping Others. Getting Inspired to Jump Out of Bed. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/…

Level Up Claims

1
The Art of Communicating with Dr. Michael Gerharz - Episode 106 31:40

26 weeks ago31:40

31:40

In this episode of the Level Up Claims podcast, Galen Hair chats with Dr. Michael Gerharz, a communication expert from Germany. Discover how effective communication, focusing on resonance over persuasion, can empower businesses and improve customer relations. Join the dialogue on aligning business strategy and breaking down internal communication barriers. Don’t miss insights on empowering teams for success! Highlights Expert communicator: Dr. Michael Gerharz. Impact of poor communication on ideas. Resonating vs. persuading. Shifting communication approach for gains. Importance of making the audience the hero. Internal communication and “toxic vagueness.” Importance of communicating strategy clearly. Real-world example of strategic communication. Empowering teams with transparent communication. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Dr. Michael Gerharz https://michaelgerharz.com/…

Level Up Claims

1
Process Revolution: Rethink with Derrick Mains - Episode 105 37:39

27 weeks ago37:39

37:39

In this episode of the Level Up Claims Podcast, Galen Hair chats with Derrick Mains, an Emmy winner known for his unique take on business innovation. Derrick shares how shifting focus from traditional KPI-driven models to empowering frontline workers can skyrocket efficiency. His insights, rooted in personal stories and historical examples, challenge the status quo, offering fresh perspectives for contractors, adjusters, and law firms amidst the influx of private equity. Tune in for a transformative discussion on building better business processes! Highlights Derrick’s Emmy-winning show “Riding Phat” Discussion on societal nostalgia The emergence of Process Fixer in 2022 Derrick’s early inspiration for systems thinking Henry Kaiser’s innovative management during WWII Critique of modern KPI-driven management Importance of human interaction in the workplace Visualizing goals for effective team collaboration Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Derrick Mains https://theprocessfixer.com/…

Level Up Claims

1
Appraisal Challenges with Saul Cimbler - Episode 104 33:58

28 weeks ago33:58

33:58

Join Galen Hair on the Level Up Claims Podcast as appraiser Saul Cimbler reveals the evolving world of insurance appraisals. Discover how changes and challenges like “blacklists” are reshaping the process. Saul’s insights make this episode a must-listen for industry pros! Highlights Appraisal process “weaponized” Evolution of appraisal in 20 years Manipulating the umpire selection Umpire blacklists by carriers Competence and impartiality in appraisal Memorandum of Appraisal usage Engineer reports in appraisals Roof tiles repair system issues Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Saul Cimbler https://www.linkedin.com/in/saul-cimbler-796a7a45…

Level Up Claims

1
The State of Florida Hurricane Claims with Jason Manten and Saul Cimbler - Episode 103 43:40

29 weeks ago43:40

43:40

Dive into the chaos of Florida’s hurricane aftermath with insights from Jason Manten, a top claims expert, and seasoned adjuster Saul Cimbler. They expose the challenges and tricks with hurricane claims and share pivotal advice on navigating claims. A must-listen for anyone in storm-prone areas! Highlights Current challenges in Florida’s claims process. Impacts of Florida legislation on claims. Tactical disadvantages of recent legislative changes. Importance of early attorney involvement. Handling multiple storms and Siebo strategy. Tactics of insurance carriers during claims process. 30-day rescission impact on post-disaster recovery. Carriers creating fear to push low settlements. Importance of proactive damage documentation. Complexity of multiple claims and need for unified strategy. Potential abuse in setting incorrect dates of loss. The role of AI and technology in future claims handling. The significance of putting clients first and being honest. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Jason Manten and Saul Cimbler https://www.linkedin.com/in/saul-cimbler-796a7a45 https://shunnarah.com/attorney/jason-manten/…

Level Up Claims

1
Empower Voices, Boost Success With Neelu Kaur - Episode 102 29:07

30 weeks ago29:07

29:07

Tune into this week’s Level Up Claims podcast featuring Neelu Kaur, an expert in self-advocacy. Discover the importance of ensuring all voices are heard in the storm restoration industry and beyond. Kaur shares insights on fostering collaboration and preventing burnout. A must-listen for leaders eager to boost productivity and inclusivity! Highlights How self-advocacy improves collaboration. Kaur’s educational background. Cultural influence on self-advocacy. Observations on diversity in professional environments. Strategies for encouraging self-advocacy. Interviewing techniques to identify self-advocacy skills. Threading technique for inclusive meetings. Kaur’s journey to self-advocacy focus. Why Neelu wrote her book. Balancing self-advocacy with overt bragging. The business case for inclusive communication. Impact of lack of self-advocacy on burnout. Costs of employee turnover. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Neelu Kaur https://www.neelukaur.com/…

Level Up Claims

1
Sales Wisdom: Level Up Ethics with Anthony DeGrande and Lisa Dalton - Episode 101 32:58

31 weeks ago32:58

32:58

Join Galen Hair on the Level Up Claims Podcast as he dives into the dynamic world of ethical sales with guests Lisa Dalton and Anthony DeGrande of Dalton Training Academy. Discover their inspiring mother-son business duo, real-world sales strategies, and the importance of mentorship. Perfect for those looking to revolutionize their approach to business by focusing on ethics and sustainable practices. Tune in for insights and inspiration to elevate your game! Highlights Starting with $7,000 and growing exponentially. Importance of attending educational conferences. Lisa Dalton: Journey in the insurance world. Anthony DeGrande: Working in the family and business dynamic. Challenges and advantages of working with family in the industry. Reinventing sales strategies to adapt to market changes. Analyzing what’s not working in sales methods. The psychological aspect of sales. Importance of lifelong mentorship and learning. Anthony’s focus on ethical sales practices. Significance of a strong social presence for industry learning. Elevating one’s professional and personal self. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Anthony Degrande and Lisa Dalton https://daltontrainingacademy.com/…

Level Up Claims

1
Service Mastery: Unlocking Success with Christopher Fresh - Episode 100 30:28

32 weeks ago30:28

30:28

In this episode of the Level Up Claims Podcast, Galen Hair sits down with Christopher Fresh, founder of the Plumbing Sales Coach, to explore revolutionary business strategies. Christopher shares his journey from a house cleaning business to transforming the plumbing industry with his value-stacking technique. With focus on customer relationships and service, listeners will learn how to boost revenue, reduce stress, and create loyal advocates for their brand. A must-listen for service industry pros! Highlights Building a law firm with just $7,000. Importance of building relationships for revenue growth. Unexpected turn from cleaning business to plumbing. Encounter with poor customer service in plumbing. The impact of a polished and professional appearance. The three pillars of influencing customer decisions. Teaching plumbing companies the concept of value stacking. The power of high conversion rates in plumbing services. Prioritizing people serving people in any industry. Lessons from door-to-door sales in the past. Importance of truly knowing and demonstrating your product. Harnessing customer experience as a marketing tool. Progress over perfection: a mantra for personal growth. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Christopher Fresh https://www.linkedin.com/in/christopher-fresh-2a375076/…

Level Up Claims

1
Mastering Your Personal Brand with Curtis McCoy - Episode 99 26:11

33 weeks ago26:11

26:11

Join Galen Hair as he chats with brand expert Curtis McCoy on leveling up your personal and business brand. Discover the power of building a strong brand identity and get insights on using earned and paid media for success. Curtis shares his unique journey and expert advice on crafting a brand that resonates and attracts opportunities. Don’t miss this chance to elevate your brand game! Highlights Realization of personal brand’s importance. Confronting false rumors at a competitor’s store. Earned media vs. paid media for brand building. The role of storytelling in establishing credibility. Daily content creation to build expertise and trust. Utilizing AI to enhance social media presence. Importance of problem-solving content in personal branding. Transition from earned to paid media as a growth strategy. Learning from Curtis’ experience with brain cancer and resilience. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Curtis McCoy https://mcurtismccoy.com/…

Level Up Claims

1
Guiding Companies to Overcome Challenges in Sales and Marketing with Jason Kramer - Episode 98 34:59

34 weeks ago34:59

34:59

Tune in to the Level Up Claims Podcast, where Galen Hair chats with Jason Kramer, CRM expert and founder of a tailored CRM solutions company. Discover why data and customer relationships are crucial for business success and how the right CRM can transform your operations. Perfect for business owners looking to effectively harness data and boost growth. Listen now! Highlights Importance of customer relationships. Marketing as an investment vs. expense. Value of a CRM for small businesses. Significance of follow-up in sales. Using data to improve timing and communication. Transition from marketing to political involvement. Experience and challenges in local politics. The patience required in politics vs. business. Importance of data in relationship building. Segmenting audiences for effective communication. Importance of micro and macro data management. Challenges of implementing CRM systems. Role of Cultivize in CRM setup and management. Essential steps for a successful CRM integration. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Jason Kramer https://cultivize.com/…

Level Up Claims

1
Building Inclusive Corporate Cultures with Coleen Gose - Episode 97 29:36

35 weeks ago29:36

29:36

Join Galen Hair and special guest Coleen Gose, a seasoned consultant, speaker, and coach, as they uncover the secrets to bridging generational gaps in the workplace. Discover how effective communication can reduce turnover and foster a thriving team dynamic. Perfect for business leaders aiming to enhance workplace harmony and productivity! Highlights Coleen’s background: From paralegal to corporate procurement. Transition from corporate to coaching due to personal experiences. Addressing toxic to healthy relationship coaching. Realizing generational communication issues in workplaces. The power and control dynamics from domestic violence into the workplace. Power and control issues in workplace leadership. Key components of successful teams: safe space, open communication, acceptance. The importance of respect and trust in teams. Galen’s accidental learning about listening due to co-partnering in business. The story of motivating new employees to voice their opinions. Generational communication differences: Face-to-face vs. text/email. Coleen on handling feedback across generations. Conflict management through effective communication. Tailoring communication methods to generational preferences. Connections between personal experiences and professional communication. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Coleen Gose https://www.linkedin.com/in/coleenbovee…

Level Up Claims

1
Community Associations from an Insurance Perspective with Noelle Hicks - Episode 96 29:16

36 weeks ago29:16

29:16

Tune into the Level Up Claims podcast! Join Galen Hair as he sits down with Noelle Hicks, an esteemed attorney from the National Black Lawyers Top 100. Dive into the intricate world of community associations and insurance—from HOA nuances to large property claims. Perfect for homeowners, condo enthusiasts, and insurance pros alike, you’ll gain valuable insights and may even reconsider how you approach associations. Don’t miss the opportunity to learn and level up your understanding of the insurance landscape! Highlights Unintended career path: HOA law journey. HOA: The family law of real estate. Navigating delicate property management relations. The decision-making process for HOAs. Non-firm considerations in vendor selection. Handling overlapping insurance policies. Keys to becoming an association's best advocate. Responding effectively to HOA challenges. The importance of homeowner education. Noelle Hicks on leveling up: emotional intelligence. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Noelle Hicks https://rmwbh.com/attorneys/noelle-hicks/…

Level Up Claims

1
Implementing AI Into Your Business with Josh Thomas - Episode 95 30:27

37 weeks ago30:27

30:27

Discover how AI can supercharge your business! Join Galen Hair, and AI entrepreneur Josh Thomas, founder of Anabots.ai, as they talk about leveraging AI to increase sales and improve efficiency. Tune in to learn how rapid AI responses can boost conversion rates by 391%! Highlights Blocking and tackling sales fundamentals. AI potential: Similar to past hype trends but isn’t going away. Gap in the market: Entrepreneurs’ curiosity and confusion about AI. “Good at Business? AI can make you great.” Average online response time and its impact on customer acquisition. Immediate response expectations of modern consumers. Significant boost in business by responding within one minute. How Antibots.ai customizes AI bots for businesses. Importance of focusing on high-value activities to level up. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Josh Thomas https://www.linkedin.com/in/jtliterally/…

Level Up Claims

1
Mitigating Burnout & Fatigue with Julian Hayes II - Episode 94 29:18

38 weeks ago29:18

29:18

In this episode of The Level Up Claims Podcast, host Galen Hair chats with Julian Hayes II, an executive health coach, about managing stress and avoiding burnout for busy professionals. Julian shares his journey from med school to becoming a global health coach and offers practical tips like journaling before bed and prioritizing mental, physical, and spiritual health. Tune in to learn how to handle high-stress jobs while maintaining personal well-being. Don’t miss Julian’s insights on achieving holistic health and wellness! Highlights Julian’s transition from medical school to personal training. The concept of business as the ultimate sport. The myth of balancing success, health, and personal life. Importance of health for business people. Strategy for nutrition and hydration during a busy day. Managing high-stress seasons and burnout in business. Recognizing warning signs of burnout. Tips for getting better quality sleep. Importance of journaling for mental clarity and sleep. The significance of sequencing in health optimization. Julian’s executive health team approach. Julian’s definition of leveling up. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Julian Hayes II https://www.linkedin.com/in/julianhayesii…

Level Up Claims

1
Biohacking Mastery: Transform Your Wellness with Pavel Stuchlik - Episode 93 29:19

39 weeks ago29:19

29:19

Don’t miss this episode of the Level Up Claims Podcast featuring Pavel Stuchlik! We dive into his incredible journey from financial success to battling mental health issues and discovering biohacking. Learn about mental wellbeing, biohacking tools, and creating balance in life. Tune in for inspiring insights! Highlights Focus on mental well-being in the industry and intro to guest Pavel Stuchlik. Galen acknowledges the uniqueness and accomplishments in Pavel’s background. Pavel’s reflection on losing everything and the importance of balance. Discussion on the prevalence of mental health issues in the storm restoration industry. Pavel’s personal struggles with depression as a professional cyclist. Impact of societal norms on happiness and health in America. Pavel’s journey from high achievements and depression to seeking holistic health. Pavel shares his developed toolset for self-transformation and health. Explanation of the practice of biohacking and its components. The role of light in resetting circadian rhythms and improving health. Introduction to the Visor device and its benefits for neuroplasticity. Essential elements of free biohacking practices like earthing, sunlight, and breathwork. Importance of setting personal boundaries for mental and emotional health. Addressing the use of modern devices and supplements in biohacking. Impact of electromagnetic frequencies (EMF) on health and how to mitigate them. Galen on the accessibility and advancements in affordable biohacking tools. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Pavel Stuchlik ‌FREE EMF Webinar 30% discount code for Transformational Courses & Qi Shield EMF protection - BOBBY30 30-day on-demand free library System Reset Bonus Episode VIZR Link…

Level Up Claims

1
Coaching Leaders In The Art of Negotiation with Max Bevilacqua - Episode 92 32:00

40 weeks ago32:00

32:00

Dive into negotiation mastery with Galen Hair as he welcomes Max Bevilacqua, Founder & Managing Director of Mindful Negotiating. Discover how childhood experiences shape negotiation skills and practical tactics to win tough bargaining moments. Essential listening for business professionals! Highlights Why negotiation is impactful. Max’s personal journey into negotiation. Harvard Program’s family therapy inspiration. Understanding diverging negotiation styles. Real-life negotiation example breakdown. The role of empathy in negotiation. Dealing with “hard bargainers.” Effective negotiation tactics. The importance of mindset versus tactics. Practical advice for improving negotiation skills. Max’s definition of leveling up. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Max Bevilacqua www.mindfulnegotiaging.com…

Level Up Claims

1
Bringing Top-Tier Roofing Solutions to the Market with Jay Miller - Episode 91 29:25

41 weeks ago29:25

29:25

In this episode of Level Up Claims, we sit down with Jay Miller, CEO of Miller Storm Roofing, who shares his inspiring journey from almost entering a homeless shelter to becoming a successful roofing entrepreneur in Texas. Jay talks about the power of resilience, the importance of personal development, and giving others chances, even through adversity. Listen to understand how a profound story of grit, family, and commitment can fuel success in business and life. Highlights Jay’s Early Life and Move to Texas Turning Point: Meeting the Roofing Company Owner at a NA Meeting Starting Fresh in Roofing and Early Support Begin in Sales: Extensive Background in Various Sales Roles Insights on Different Sales Jobs Devastating Financial Hardships and Beginnings in Roofing Leaving the First Roofing Company Due to Ethics Concerns Founding Miller Storm Roofing with His Wife Overcoming Challenges in Establishing His Own Business Importance of Personal Development for Sales Employees Approach to Recruiting and Hiring: Focus on Values Key Sales Tips for New Salespeople Advice on Building Relationships and Authenticity in Sales Importance of Financial Education and Personal Improvement Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Jay Miller https://www.millerstorm.com/…

Level Up Claims

1
Becoming Your Best Self with John Miles - Episode 90 31:31

42 weeks ago31:31

31:31

Dive into this week’s Level Up Claims podcast where host Galen Hair sits down with John Miles, Navy vet and renowned leadership expert. Discover the key mindset shifts and behavioral changes that drive growth and excellence. Learn practical steps to motivate your team and live your most intentional life. Tune in for actionable insights and elevate your leadership skills today! Highlights Leadership lessons from military service. Inspiration behind writing “Passion Struck.” The impact of invisible influences. Principles of unlocking your purpose. The Passion Struck model explained. Aligning team goals with company mission. The importance of boundary magnification. Personal promises and daily goal-setting. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with John Miles https://johnrmiles.com/becoming-your-best-self/…

Level Up Claims

1
What Does It Mean To You To Level Up? - Compilation - Part 3 - Episode 89 18:41

43 weeks ago18:41

18:41

Tune into The Level Up Claims Podcast for an inspiring episode featuring industry leaders sharing what it truly means to “level up”. From learning new skills to helping others and pushing personal boundaries, each guest offers unique insights to boost your growth. Don’t miss out on these genuine, powerful stories! Highlights Learning new things for happiness. Expanding growth and skill set. The importance of training. Helping others efficiently to “level up”. Giving back and serving others. Surrounding oneself with the right people. The importance of humility. Honest self-assessment and skill improvement to level up. Mastering the art of being content while uncomfortable. Taking hits and learning from failures. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/…

Level Up Claims

1
Profit Secrets for Contractors with Michael Stone - Episode 88 30:09

44 weeks ago30:09

30:09

Galen Hair, delves into the world of business management, sales, and accurate estimating for contractors. Special guest Michael Stone, a seasoned industry veteran, shares invaluable insights on navigating the storm restoration industry, leveraging Xactimate, and setting appropriate markups for profit. Stone reveals practical tips from his extensive experience, including how to handle insurance adjusters and the importance of accurately calculating costs. This episode is a must-listen for contractors looking to enhance their business acumen and profitability. Highlights Michael Stone’s career beginnings. Writing the”Markup and Profit” book. Dispelling the 10% overhead and profit myth. Insight from insurance company senior VP. Importance of accurate estimating in Xactimate. Difficulties with insurance company estimates. Higher profit margin needs in restoration work. Impact of itemization on contractors. Contractors as banks for delayed payments. Key advice for young contractors facing insurance adjusters. Importance of separate contracts with homeowners. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Michael Stone https://www.linkedin.com/in/michael-stone-9b8759a/…

Level Up Claims

1
Navigating Claims Ethically with Lori Waters - Episode 87 28:01

45 weeks ago28:01

28:01

In this episode of the Level Up Claims podcast, Galen Hair hosts Lori Waters, Managing Attorney at Insurance Claim HQ. Lori shares invaluable insights on tackling complex property casualty cases, emphasizing the importance of ethical practices, strong client communication, and the pitfalls of neglecting proper legal procedures. Her journey from defense attorney to plaintiff advocate offers unique perspectives for both seasoned and aspiring legal professionals. Tune in for practical advice and learn how to avoid common mistakes that can hinder claims and cause unnecessary delays. Perfect for anyone in the property casualty field! Highlights Lori’ Early Inspiration: Watching Perry Mason Clerk Experience: Learning from Bad Lawyering Transition from Clerkship to Defense: Initial Challenges Insights from Defense Work: Writing and Dual Perspectives Initial Struggle in Plaintiff Side: Client Engagement Realization Ethics and Referrals: Client Representation Boundaries Contractor Payment Issues: Importance of Communication Recommendations for New Lawyers: Knowledge and Mentorship Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Lori Waters https://insuranceclaimhq.com/attorney/lori-a-waters/…

Level Up Claims

1
Helping Companies Grow Through Marketing with Neil Patel - Episode 86 25:00

46 weeks ago25:00