The Art of Communicating with Dr. Michael Gerharz - Episode 106

Level Up Claims

#MBA #Business #Podcasting Education #Self-Improvement #Galen Hair

35:24

Let’s talk about adulting— actual adulting. Not just paying bills or keeping a houseplant alive, but the kind that involves emotional maturity, healthy boundaries, and conscious self-leadership. Because let’s be honest, most of us weren’t taught how to be fully functioning adults… and it shows. Joining us is Michelle Chalfant , licensed therapist turned holistic life coach, creator of The Adult Chair® model, and author of the new book The Adult Chair: Get Unstuck, Claim Your Power, and Transform Your Life . With millions reached through her podcast, coaching programs, and retreats, she’s here to walk us through the five pillars of being a healthy, grounded adult. Here’s the truth: being an adult isn’t about checking boxes or pretending you’re fine. It’s about owning your truth. Feeling your feelings. Practicing compassion without letting yourself off the hook. It’s about setting firm boundaries—with no need for justification—and recognizing that your triggers are not flaws, they’re clues. None of us were handed a guidebook for how to grow up emotionally. We inherited patterns from people who were figuring it out as they went. But what Michelle shares today is empowering: it’s never too late to unlearn what no longer serves you and become the adult you were meant to be. Whether you’re starting this work or knee-deep in your personal development era, this episode will meet you where you are—and help you move forward with clarity, self-trust, and strength. Connect with Michelle: Website: https://theadultchair.com/ Book: https://theadultchair.com/book IG: https://www.instagram.com/themichellechalfant/?hl=en FB: https://www.facebook.com/@TheMichelleChalfant/ YouTube: https://www.youtube.com/c/michellechalfant Related Podcast Episodes: How To Build Emotionally Mature Leaders with Dr. Christie Smith | 272 Boundaries vs. Ultimatums with Jan & Jillian Yuhas | 297 Gentleness: Cultivating Compassion for Yourself and Others with Courtney Carver | 282 Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform! 🔗 Subscribe & Review: Apple Podcasts | Spotify | Amazon Music Learn more about your ad choices. Visit megaphone.fm/adchoices…

about a year ago 31:40

MP3•Episode home

In this episode of the Level Up Claims podcast, Galen Hair chats with Dr. Michael Gerharz, a communication expert from Germany. Discover how effective communication, focusing on resonance over persuasion, can empower businesses and improve customer relations. Join the dialogue on aligning business strategy and breaking down internal communication barriers. Don’t miss insights on empowering teams for success!

Highlights

Expert communicator: Dr. Michael Gerharz.
Impact of poor communication on ideas.
Resonating vs. persuading.
Shifting communication approach for gains.
Importance of making the audience the hero.
Internal communication and “toxic vagueness.”
Importance of communicating strategy clearly.
Real-world example of strategic communication.
Empowering teams with transparent communication.

Episode Resources

Connect with Galen M. Hair
https://insuranceclaimhq.com
hair@hairshunnarah.com
https://levelupclaim.com/
Connect with Dr. Michael Gerharz
https://michaelgerharz.com/

129 episodes

The Art of Communicating with Dr. Michael Gerharz - Episode 106

Level Up Claims

published about a year ago

MP3•Episode home

Highlights

Expert communicator: Dr. Michael Gerharz.
Impact of poor communication on ideas.
Resonating vs. persuading.
Shifting communication approach for gains.
Importance of making the audience the hero.
Internal communication and “toxic vagueness.”
Importance of communicating strategy clearly.
Real-world example of strategic communication.
Empowering teams with transparent communication.

Episode Resources

Connect with Galen M. Hair
https://insuranceclaimhq.com
hair@hairshunnarah.com
https://levelupclaim.com/
Connect with Dr. Michael Gerharz
https://michaelgerharz.com/

129 episodes

#MBA #Business #Podcasting Education #Self-Improvement #Galen Hair

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1
What Does It Mean To You To Level Up - Compilation - Part 5 - Episode 130 17:03

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Tune into this special episode of the “Level Up Claims Podcast” with host Galen Hair, featuring powerful insights from industry experts. Discover how to improve, grow, and elevate your business ahead of the 4th Annual Level Up Claims Summit. Whether it’s embracing technology, enhancing personal growth, or championing justice, find out what it truly means to “level up.” Perfect for anyone in the storm restoration industry ready to embrace new challenges! Highlights Mentoring and doing the right thing. Continuous learning. Leveling up claims like a video game. Using AI for self-improvement. Embracing challenges. The importance of self-awareness. A perspective on overcoming challenges. Justice and spread awareness. Business endgame strategy. Unlearning to unlock potential. Staying curious and intentional. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/…

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Mastering Xactimate Claims with Todd Beckman - Episode 129 31:29

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Discover the secrets to mastering Xactimate with Todd Beckman on the Level Up Claims Podcast. With over 25 years in the industry and experience at Xactimate, Todd shares invaluable insights on insurance claims, the importance of understanding policies, and how to leverage Xactimate for business success. Perfect for contractors and claims professionals eager to optimize their processes and ensure fair payments. Tune in for practical advice and learn how to up your game in the insurance claim world. Highlights Journey from contractor to insurance adjuster. Working experiences with Xactware. Impact of corporate acquisitions. Key advice for contractors pre-work communication. Challenges contractors face with insurance processes. Importance of understanding insurance policies. Essential tools for insurance claims contractors. Precautions when taking assignment of benefits. Importance of starting with solid contractual ground. Xactimate’s guidelines on general contractor definitions. Overhead and profit clarifications. Cost of doing business vs. direct job expenses. Personal narrative in claims and conveying project specifics. Importance of photo documentation in insurance claims. Adjusting estimates to reflect market conditions. Keeping track of job-related expenses. Educating contractors on proper Xactimate use. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Todd Beckman https://www.linkedin.com/in/todd-beckman-a844ab1a1/…

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People Power: The Key to Systems with Dave Kislik - Episode 128 31:49

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31:49

Tune into the Level Up Claims Podcast where Galen Hair tackles the chaos of storm restoration with guest Dave Kislik from Liz Kislik Associates. Kislik shares expert advice on building stronger teams and communication strategies to drive business growth. Discover the power of creating safe spaces and clear communication to achieve business success. Don’t miss out on practical insights that can transform your team dynamics! Highlights Importance of physical and human systems Importance of managing high-stress clients Intention vs. perception in communication Knowing the communication system Prefacing for clarity in communication Prepping disaster companies for emergencies Success of pre-work for disaster plans Safe space for communication and creativity Creating ownership through influence Importance of feedback in family businesses Working towards the same goals in family businesses Diverse examples of leveling up in life Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Dave Kislik https://www.linkedin.com/in/davekislik/…

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Unlocking Sales with Simple Videos with Tim Brown - Episode 127 35:28

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Learn how to use video as a sales tool! Join host Galen Hair and guest Tim Brown, CEO of Hook Agency, as they share insights on creating impactful video content with just a smartphone. Tim’s expertise in the contracting world will teach you how to turn content into conversions. Don’t miss this game-changing episode. Highlights From humble beginnings: Hook Agency origins Overcoming objections through content Start content creation with just a smartphone Video’s power in building trust Importance of video content in sales process Discussing price openly in videos Criteria for choosing a marketing agency Owning your marketing assets Transparency and trust in agency relationships Challenges as opportunities to level up Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Tim Brown https://www.linkedin.com/in/tim-brown-%F0%9F%AA%9D-3160bb35…

1
Podcast Power: Niche to Millions with Jody Maberry - Episode 126 33:09

5 weeks ago33:09

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Tune into the Level Up Claims podcast with host Galen Hair as he chats with podcast producer Jody Mayberry. Discover the power of niche podcasts and learn how Jody turned his passion into a thriving career. Whether you’re podcasting for business growth or personal storytelling, be inspired to find your unique voice! Highlights The power of podcasting as a business tool. From financial analyst to park ranger to podcaster. Creating a podcast for park rangers. The evolution and resurgence of podcasting. Embracing niche podcasts for specific audiences. A podcast intended for an audience of one. Clarifying your podcast message and target audience. Different podcast formats: monologue, interview, and hosting star. The importance of consistent podcasting. Building a network through podcasting. Preparation for hosting interviews. Reordering questions to create a compelling narrative. The value of preparation and reading materials. The meaning of leveling up: self-awareness and continuous improvement. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Jody Maberry https://jodymaberry.com/about/…

1
AI & Digital Literacy with Sarah Mary Parker - Episode 125 36:25

6 weeks ago36:25

36:25

Tune into the Level Up Claims Podcast with Galen Hair as Sarah Mary Parker, a trailblazer in AI, demystifies AI’s real-world impact on the restoration and insurance industries. Learn how digital literacy can empower your business and discover ethical AI practices to stay ahead. Highlights The dangers of anthropomorphizing AI Accidental entry into storm restoration Entrepreneurial spirit: solving real-life problems Launching a media company to fix marketing gaps Demystifying AI for better digital literacy The importance of understanding AI’s limitations Compliance with data privacy laws Privacy risks with data sharing Encouragement for self-awareness and agency in decision-making The importance of digital literacy in leveraging AI tools Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Sarah Mary Parker https://thesarahparker.com/ https://www.linkedin.com/in/thesarahparker/ https://ppaclaim.com/ https://kuvamedia.com/ General References https://penelope.uchicago.edu/Thayer/E/Roman/Texts/Cicero/de_Officiis/home.html https://www.mirahistoria.com/ https://www.lovelandinnovations.com/imging-flight/ https://go.tni.sh/insecure-web https://ppaclaim.com/sarah-parker…

1
Policy Exclusions for Businesses with Naomi Jones - Episode 124 34:41

7 weeks ago34:41

34:41

In this episode of the Level Up Claims podcast with Galen Hair, gain crucial insights from property casualty attorney Naomi Jones. They discuss the shocking case of an exclusion in insurance policy language that left a subcontractor unprotected after an elevator accident. Discover the importance of reading insurance policies thoroughly to avoid potentially devastating financial consequences. Jones warns listeners to scrutinize policies for wrap-up exclusions and share the knowledge within their communities, aiming to prevent future injustices. Don’t miss out on this eye-opening exploration of insurance intricacies! Highlights Remembering empathy in court. Importance of knowing insurance policy details. Naomi Jones’ unique upbringing. Growing up in Amish country insights. Influences of a trades-focused childhood. Brother’s autism shaping career path. Family resilience against the education system. Importance of understanding people authentically. Career drawn towards the criminal justice system. Insight into the emotional weight of a courtroom. Learning to treat people with empathy in law. Significance of wrap-up insurance in construction. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Naomi Jones https://insuranceclaimhq.com/attorneys/naomi-jones/…

1
AI and Marketing with Scott Brinker - Episode 123 29:48

8 weeks ago29:48

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In this episode of the Level Up Claims Podcast, host Galen Hair explores the integration of AI with marketing strategies, featuring Scott Brinker, VP of Platform Ecosystem at HubSpot. Scott shares how AI is transforming marketers’ roles, poised to revolutionize both how we market and how consumers purchase. Discover how AI can boost creativity and strategic planning while reducing complexity. Tune in to learn how embracing AI can help you stay ahead in this fast-evolving landscape. Highlights Importance of technology in business. Background of Scott Brinker: merger of tech and marketing. Evolution from landing pages to interactive content. How AI simplifies and enhances marketing. Marketers only utilizing a fraction of MarTech capabilities. AI’s impact on jobs and marketing creativity. Opportunities with consumer-facing AI like chat and voice bots. Future of AI agents in buyer-seller interactions. Strategy over technology as AI advances. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Scott Brinker https://www.linkedin.com/in/sjbrinker/…

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Boosting Growth Through Conversation with Julie Winkle Giulioni - Episode 122 30:38

9 weeks ago30:38

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Tune into the Level Up Claims podcast where Galen Hair talks with career development expert Julie Winkle Giulioni about why short, meaningful chats with team members can transform your business. Discover practical ways to boost employee growth, loyalty, and retention—all without a hefty price tag. Perfect for leaders wanting to unlock their team’s potential! Highlights Career growth beyond promotions. Development doesn’t mean promotions. Example of low-cost employee engagement. Encouraging growth through interests. Power of short, frequent conversations. Career development begins with care. Losing employees is inevitable. Building competitor partnerships through development. AI vs. human intelligence in development. Psychological safety fosters a growth mindset. Walking the talk builds trust. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Julie Winkle Giulioni https://www.juliewinklegiulioni.com/…

1
Intellectual Property with William Ramey - Episode 121 27:22

10 weeks ago27:22

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Unlock the secrets to safeguarding your business in this episode of The Level Up Claims Podcast. Host Galen Hair welcomes top IP attorney William Ramey to discuss essential steps for protecting your intellectual property. Learn practical tips on trademarks, copyrights, and trade secrets that can empower your business and give you a competitive edge. A must-listen for any entrepreneur wanting to secure their brand and boost long-term success! Highlights Procedures for common law trademark protection. Importance of registering your trademark. Trade secrets and their protection. Intellectual property audit advice. Employee agreements and the importance of protecting trade secrets. William Ramey’s definition of leveling up. Encouraging listeners to evaluate IP knowledge. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with William Ramey https://www.rameyfirm.com/william-p-ramey-iii-2…

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Mastering Business Growth with Melinda Emerson - Episode 120 31:53

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In this episode, entrepreneur and author Melinda Emerson shares her expertise in scaling small businesses and creating financial stability. Melinda provides actionable strategies, from mastering social selling to achieving business growth without burnout. Tune in for valuable insights on transforming your small business into a sustainable venture! Highlights Running a small business isn’t for the faint of heart. Melinda Emerson’s introduction and achievements. Building a business that doesn’t revolve around you. Write the million-dollar check for my son. Get rich in the niche. Importance of real content over surface level. Decide if you want to be famous or rich. Shift from technician to business owner mindset. Preparing to fix and grow your business. Creating sales systems and expanding your team. Pricing strategies for sustainability and referrals. Importance of long-term vision and succession planning. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Melinda Emerson https://succeedasyourownboss.com/…

1
Coaching Unlocks Business Growth with Erica Caviness - Episode 119 29:56

12 weeks ago29:56

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Tune into the Level Up Claims Podcast where Galen Hair chats with Erica Caviness, a seasoned business coach who shares her journey from a law firm case manager to launching her own company, Thrive Concepts. Discover the power of mentorship, the importance of leadership, process documentation, and data tracking in business success. Erica’s insights will leave you inspired to stay curious and intentional in all you do. Perfect for anyone eager to grow their business or personal potential! Highlights The challenge of running a business as an attorney. Transition from law aspirations to coaching. Moving into the coaching industry from legal beginnings. Coaching medical professionals: Challenges and insights. Role of a coach: External perspective benefits. Discovery: Coaches need coaches too. Essentials in law firm operations: Leadership. Documented processes for growth. Data tracking: Importance and methods. Creating intentional business relationships. Significance of personalizing client interactions. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Erica Caviness https://thriveconcepts.org/about/…

1
Hail & Winter Claims with Greta Lloyd - Episode 118 27:55

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Tune into the Level Up Claims podcast with host Galen Hear featuring Greta Lloyd, a seasoned property casualty attorney from Insurance Claim HQ. Discover insights on handling unique Illinois weather-related claims and how to ensure fair outcomes. Perfect for policyholders, adjusters, and legal pros alike. Highlights Transition to representing policyholders. Challenges with hail claim denials. Importance of detailed claim documentation. Value of having local legal experts. Precise filing requirements in Illinois. Issues with last-minute legal filings. Advice for handling difficult insurance companies. Preparing claims for potential trials. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Greta Lloyd https://shunnarah.com/attorney/greta-lloyd/…

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Increasing Authority & Building High-Level Relationships with Josh Elledge - Episode 117 38:40

14 weeks ago38:40

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Tune into the “Level Up Claims Podcast” as host Galen Hair welcomes Josh Elledge, founder of Up My Influence, to explore building authority and high-value relationships for sustainable growth. Discover fresh approaches to networking and why being remarkable is key in today’s market. Highlights Learning from Adrien Krohnauer: Authenticity in storytelling. Building valuable connections. Authority through association: Building credibility. The power of earning audience trust. Building platforms: Using podcasts to elevate authority. Long-term relationship building: Value of the “Go-Giver” mindset. Avoiding the scarcity mindset: Embracing generosity in business. Leveraging AI: Personalizing insights for individual growth. Episode Resources Connect with Galen M. Hair https://insuranceclaimhq.com hair@hairshunnarah.com https://levelupclaim.com/ Connect with Josh Elledge https://upmyinfluence.com/…

1
Mindset Shift: Level Up Now! with Cliff Ravenscraft - Episode 116 37:52

15 weeks ago37:52