Manage episode 234796755 series 2104486
One of the biggest challenges all leaders face is making sure they are communicating effectively. It is one of the biggest complaints staff have - that their managers do not communicate effectively. It is also one of the biggest issues that our clients talk to us about.
During the episode Julian introduces a straightforward process which looks at the process of communication.
Episode highlights include:
- The importance of being clear on your outcome and what barriers might get in your way.
- Why we need to understand who we are delivering the message to and being crystal clear on what the actual message is.
- Feedback - why it is a vital component of effective communication.