Secrets to Hospitality Success for Bar Owners with Sean Finter: Hiring & Guest Experience Tips
Manage episode 410631009 series 3445410
Unlock hospitality's hidden code with bar industry juggernaut Sean Fenter, who joins your host Chris Schneider for a revelatory discussion on navigating the perilous yet rewarding world of bars and restaurants. Discover the secret sauce distinguishing exceptional service from true hospitality, and why it's critical to your establishment's survival. We also dissect the art of hiring staff who mesh with your brand's identity and how to weave an enchanting guest experience that keeps patrons coming back for more.
Venture into the exclusive realm of top bar operators, where Sean and I examine the finesse of balancing a profitable enterprise with nurturing a passionate team dedicated to the craft. We traverse the landscape of community influence, detailing how forging strong local connections can transform your business into a bustling hotspot. This episode is a treasure map guiding you to cultivate a dedicated customer base and a loyal community around your establishment, ensuring your spot at the peak of the industry mountain.
Check out Sean's Social Media and Websites:
www.SeanFinter.com
www.FinterGroup.com
Bar & Restaurant Growth Accelerator FB Group: www.facebook.com/groups/barandrestaurantgrowthaccelerator
Sean on LinkedIn: www.linkedin.com/in/sean-finter/
Learn More:
The Bar Business Podcast Website
Schedule a Strategy Session
Chris' Book 'How to Make Top-Shelf Profits in the Bar Business'
Bar Business Nation Facebook Group
Thank you to our show sponsors, SpotOn and Starfish. SpotOn's modern, cloud-based POS system allows bars to increase team productivity and provides the reporting you need to make smart financial decisions. Starfish works with your bookkeeping software using AI to help you make data-driven decisions and maximize your profits while giving you benchmarking data to understand how you compare to the industry at large.
**We are a SpotOn affiliate and earn commissions from the link above.
A podcast for bar, pub, tavern, nightclub, and restaurant owners, managers, and hospitality professionals, covering essential topics like bar inventory, marketing strategies, restaurant financials, and hospitality profits to help increase bar profits and overall success in the hospitality industry.
Chapters
1. Secrets of Success in Hospitality (00:00:00)
2. Success in Bar Business Operations (00:10:05)
3. Building a Strong Community in Business (00:15:14)
4. Building Raving Fans in Hospitality (00:25:08)
5. Storytelling and Social Media Strategy (00:38:46)
6. Guest Appreciation and Resources Offered (00:45:07)
87 episodes