Podcast – Su Suehr, Amanda Spooner & Linzi Fisher – S&W Herefordshire PCN

The General Practice Podcast

In this week's podcast episode, Ben is accompanied by Su Suehr, Amanda Spooner, and Linzi Fisher. The main focus of their discussion revolves around the recent implementation of the new integrated team lead role. Throughout the podcast they discuss the advantages brought about by this role, and share what the integrated model looks like to Su and Amanda. Additionally, they recount the hurdles they managed to overcome in order to establish this role. Linzi takes the time to discuss her personal journey within the role detailing the obstacles she has encountered but also highlighting how this experience has widened her horizons, and made her feel like a significant contributor. Linzi emphasises her substantial growth and her privileged position to share her insights with the staff, who have exhibited great enthusiasm for the upcoming prospects. The trio outlines their forthcoming objectives, focusing on discovering more avenues for supportive integrated collaboration and further integration. Finally, they share advice for those considering a similar path, drawing from their own transformative journey.

Introduction & how the idea come about.. (0:09)

How did you get talking? (1:45)

Any worry around losing control of staff.. (3:06)

What benefits did the trust gain? (3:51)

What does an integrated model look like to you? (4:31)

What challenges have you overcome? (Su) (5:44)

How does the governance work? (6:28)

What challenges have you overcome? (Amanda).. (7:08)

Resistance to the role.. (8:15)

Linzi’s role.. (10:44)

What’s the experience been like so far? (11:39)

Broadening opportunities.. (12:49)

Working both ways.. (14:53)

Stand out ideas.. (16:09)

Biggest challenges.. (17:16)

How is the role working 4 months in? (18:39)

GP’s reactions.. (19:54)

Is this the beginning of integrated neighbourhood teams? (20:26)

Advice for others.. (21:50)

For all enquiries about the Ockham podcast, please contact Ben Gowland here.