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Episode 45 - Navigating Difficult Conversations: Expert Tips and Strategies
Manage episode 418228176 series 3501694
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Sgt Q and Doc Jess talk about managing difficult conversations focusing on non-defensive communication. They discuss current anti-Israel and pro-Palestine protests on college campuses and the broader implications of defensive communication in such heated debates. They detail advancements in understanding assertive communication through an e-book, highlighting strategies to communicate effectively without aggression or defensiveness. Key points include using the ABCDEF technique for handling accusations, applying assertiveness in maintaining peaceful relationships, and the significance of self-awareness in communication. They also touch upon leveraging common ground in conflicts and the importance of supporting one's spouse.
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