Accessibility Barriers in Payment Systems | ADA Compliance & Impact on Disabled Customers | PEP023

The Payments Experts Podcast

Uncover the silent barriers that individuals with disabilities face when it comes to payment accessibility. In a powerful discussion with Steve Taylor of Taylor Stands https://www.taylorpos.com/ we illuminate the pressing need for ADA compliance within the payment industry, unraveling the often-overlooked deficiencies in point-of-sale (POS) systems. This episode promises to shed light on the significant legal and ethical ramifications businesses encounter when their checkout technology excludes those who are physically challenged. Steve's expertise guides us through the maze of Department of Justice and Visa guidelines that mandate inclusive design, emphasizing the transformative impact of accessible mounting for card readers.
Witness how education plays a pivotal role in the advancement of ADA compliance, as we recount tales of industry ignorance and unveil Taylor Stands' innovative solution. Ensuring that no customer is left behind, we delve into the anticipated regulatory changes affecting ATMs and kiosks, and the collective effort required from device vendors, acquirers, and merchants to meet the evolving standards. Listen and be inspired by our call to action for a future where every transaction is dignified and accessible to all, including our honored disabled veterans.
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A payments podcast of Global Legal Law Firm

Chapters

1. ADA Compliance in Payment Industry (00:00:00)

2. ADA Compliance in Payment Industry (00:10:46)

3. Ensuring ADA Compliance in Payment Processing (00:23:38)