Changing the medical system with empathy

The Podcast by KevinMD

Join Ann McColl, a patient advocate, and James Whitlock, a neurologist, as they delve into their shared passion for understanding the journeys of patients with complex conditions within the medical system. Ann shares her personal story of overcoming multiple diagnoses, including chronic fatigue syndrome and craniocervical instability, through groundbreaking surgery. James reflects on his career in neurology, focusing on the rehabilitation of individuals with severe traumatic brain injuries and his efforts to cultivate empathy among medical staff. Together, they discuss the importance of empathy in health care, the challenges of navigating the medical system, and how to improve patient-physician relationships.

Ann McColl is a patient advocate. James Whitlock is a neurologist.

They discuss the KevinMD article, "A complex patient interviews a retired physician."

Our presenting sponsor is Nuance, a Microsoft company.

Together, Microsoft and Nuance are leveraging their rich digital technology and advanced AI capabilities to tackle some of health care's biggest challenges. AI-driven technology promises to revolutionize patient and provider experiences with clinical documentation that writes itself.

The Nuance Dragon Ambient eXperience, or DAX for short, is a voice-enabled solution that automatically captures patient encounters securely and accurately at the point of care. DAX Copilot combines proven conversational and ambient AI with the most advanced generative AI in a mobile application that integrates directly with your existing workflows.

Physicians who use DAX have reported a 50 percent decrease in documentation time and a 70 percent reduction in feelings of burnout, and 85 percent of patients say their physician is more personable and conversational.

Discover AI-powered clinical documentation that writes itself. Visit https://nuance.com/daxinaction to see a 12-minute DAX Copilot demo.

VISIT SPONSOR → https://nuance.com/daxinaction

SUBSCRIBE TO THE PODCAST → https://www.kevinmd.com/podcast

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I'm partnering with Learner+ to offer clinicians access to an AI-powered reflective portfolio that rewards CME/CE credits from meaningful reflections. Find out more: https://www.kevinmd.com/learnerplus