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$10K in the Bank to 1600+ Clients: How Seymur RASULOV Grew Whelp.co into a Customer Support Titan

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Manage episode 379003551 series 3490469
Content provided by EarlyNode and Nikolas Chapoupis. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by EarlyNode and Nikolas Chapoupis or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of The Venture-Scale SaaS Operator, Seymur RASULOV talks about Whelp.co, a customer support platform that helps businesses provide faster and better support to their customers through omnichannel messaging, a unified inbox, and an AI-powered chatbot. He talks about the importance of building a network, personal branding, and the challenges faced by entrepreneurs. He emphasizes the need for transparency in sharing both the successes and struggles of the journey.

Tune in to learn more about:

~ Seymur's early strategies to get Whelp.co off the ground

~ Overcoming challenges and downsizing the team in tough times

~ The joy and reality of entrepreneurship

Timestamps:

  • (00:00) - Intro
  • (01:03) - Problem Whelp Solves
  • (02:55) - Whelp's Target Customers
  • (04:11) - Whelp's Vertical Focus
  • (06:34) - Transitioning to a Niche Approach
  • (07:17) - Learning from Customer Feedback
  • (10:26) - Starting and Growing the Company
  • (15:48) - Facing Financial Struggles
  • (18:11) - Lessons from Difficult Times
  • (23:16) - Reflections on Entrepreneurship
  • (24:27) - Outro

The SaaS Operator Newsletter

Get actionable insights from SaaS veterans to grow your MRR.

Join hundreds of PLG founders at: EarlyNode.com/Subscribe

Follow Seymur RASULOV

On LinkedIn: https://www.linkedin.com/in/seymur-rasulov

On Twitter: https://twitter.com/seymurrasulov

Mentioned In The Episode

Whelp.co - Conversational Commerce Platform

ReactSquad.io - React.js Agency for Startups

EarlyNode

On LinkedIn: https://www.linkedin.com/company/earlynode

On Twitter: https://twitter.com/EarlyNode

On Instagram: https://www.instagram.com/earlynode_crew/

On Facebook: https://web.facebook.com/earlynode

On YouTube: https://www.youtube.com/@earlynode

On TikTok: https://www.tiktok.com/@earlynode

Nikolas Chapoupis

On Twitter: https://twitter.com/nikolas_chap

On LinkedIn: https://de.linkedin.com/in/nikolas-chapoupis

  continue reading

73 episodes

Artwork
iconShare
 
Manage episode 379003551 series 3490469
Content provided by EarlyNode and Nikolas Chapoupis. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by EarlyNode and Nikolas Chapoupis or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode of The Venture-Scale SaaS Operator, Seymur RASULOV talks about Whelp.co, a customer support platform that helps businesses provide faster and better support to their customers through omnichannel messaging, a unified inbox, and an AI-powered chatbot. He talks about the importance of building a network, personal branding, and the challenges faced by entrepreneurs. He emphasizes the need for transparency in sharing both the successes and struggles of the journey.

Tune in to learn more about:

~ Seymur's early strategies to get Whelp.co off the ground

~ Overcoming challenges and downsizing the team in tough times

~ The joy and reality of entrepreneurship

Timestamps:

  • (00:00) - Intro
  • (01:03) - Problem Whelp Solves
  • (02:55) - Whelp's Target Customers
  • (04:11) - Whelp's Vertical Focus
  • (06:34) - Transitioning to a Niche Approach
  • (07:17) - Learning from Customer Feedback
  • (10:26) - Starting and Growing the Company
  • (15:48) - Facing Financial Struggles
  • (18:11) - Lessons from Difficult Times
  • (23:16) - Reflections on Entrepreneurship
  • (24:27) - Outro

The SaaS Operator Newsletter

Get actionable insights from SaaS veterans to grow your MRR.

Join hundreds of PLG founders at: EarlyNode.com/Subscribe

Follow Seymur RASULOV

On LinkedIn: https://www.linkedin.com/in/seymur-rasulov

On Twitter: https://twitter.com/seymurrasulov

Mentioned In The Episode

Whelp.co - Conversational Commerce Platform

ReactSquad.io - React.js Agency for Startups

EarlyNode

On LinkedIn: https://www.linkedin.com/company/earlynode

On Twitter: https://twitter.com/EarlyNode

On Instagram: https://www.instagram.com/earlynode_crew/

On Facebook: https://web.facebook.com/earlynode

On YouTube: https://www.youtube.com/@earlynode

On TikTok: https://www.tiktok.com/@earlynode

Nikolas Chapoupis

On Twitter: https://twitter.com/nikolas_chap

On LinkedIn: https://de.linkedin.com/in/nikolas-chapoupis

  continue reading

73 episodes

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