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Yeply Founder Antti Känsälä on How They Merge SaaS with Hands-On Services to Repair Bikes in Europe
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In this episode of The Venture-Scale SaaS Operator, Antti Känsälä talks about Yeply, a tech-enabled vehicle maintenance and service platform that is committed to making urban cycling more accessible and sustainable. He also talks about Yeply's innovative blend of technology and traditional bike maintenance, scaling a business in an unconventional sector, and the profound impact of technology on enhancing the customer experience.
Tune in to learn more about:
~ The pivotal role of Yeply's tech platform in streamlining bike maintenance and enhancing customer satisfaction
~ The psychological aspects of being a founder and dealing with the challenges that the startup world throws at you
~ The potential future opportunities arising from Yeply's data collection and how it may lead to a new branch of business
Timestamps:
- (00:00) - Intro
- (00:31) - Company Description and Founding Story
- (02:33) - Starting Operations and Early Customers
- (04:40) - Building Company Culture
- (08:15) - Hiring and Employee Culture
- (10:43) - Balancing Remote Work and Face-to-Face Interaction
- (11:32) - International Expansion and Leadership
- (13:18) - Tech and Data Utilization
- (19:54) - In-Housing Tech Team
- (21:31) - Challenges during COVID-19 and Founder Support
- (24:11) - Outro
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Follow Antti Känsälä
On LinkedIn: https://www.linkedin.com/in/anttikansala
On Twitter: https://twitter.com/anttikansala
Mentioned In The Episode
Yeply - Vehicle Maintenance and Service Platform
ReactSquad.io - React.js Agency for Startups
EarlyNode
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Nikolas Chapoupis
On Twitter: https://twitter.com/nikolas_chap
On LinkedIn: https://de.linkedin.com/in/nikolas-chapoupis
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