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The FUTURE of Customer Experience in Storage (James Hatfield from LiveSwitch)

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Manage episode 436643799 series 2930561
Content provided by Kris Bennett. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kris Bennett or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

If you need storage data, TractIQ has you covered! Book your demo using my link and save 10% on your subscription! www.tractiq.com/kris
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What if you could transform customer service and operational efficiency at your self storage facility with just one piece of technology?
In this episode, I sat down with James Hatfield, Chief Revenue Officer at LiveSwitch, to learn how LiveSwitch is solving remote storage operation challenges, from enhancing customer support at unmanned facilities to enabling remote site audits and conducting auctions seamlessly.
James dives into features like live video feeds, customizable text messages, and secure, encrypted communication that bolster corporate branding and privacy.
Discover how LiveSwitch facilitates remote training, maintenance troubleshooting, and emergency handling, all made easy with high-quality mobile cameras and cloud data storage, ensuring efficiency even in low-bandwidth scenarios.
LiveSwitch is the tool you need to optimize your self storage operations. You don't want to miss this interview with James!
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CONNECT WITH JAMES
https://www.liveswitch.com/
https://www.linkedin.com/in/james-hatfield/

-----
PREMIUM SPONSOR
TractIQ
has the data you need to analyze more deals with more confidence.
Book your demo using my link and save 10% on your subscription! www.tractiq.com/kris
-----
SUBSCRIBE TO THE PODCAST
Apple
Spotify
-----
CONNECT WITH ME
YouTube
LinkedIn
IG
X
Facebook

  continue reading

Chapters

1. Intro (00:00:00)

2. Virtual Assistance and Remote Maintenance (00:10:25)

3. Innovative Video Solutions for Businesses (00:18:16)

4. Future of Technology in Customer Experience (00:23:28)

5. Recommended Resources (00:32:49)

64 episodes

Artwork
iconShare
 
Manage episode 436643799 series 2930561
Content provided by Kris Bennett. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kris Bennett or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

If you need storage data, TractIQ has you covered! Book your demo using my link and save 10% on your subscription! www.tractiq.com/kris
-----
What if you could transform customer service and operational efficiency at your self storage facility with just one piece of technology?
In this episode, I sat down with James Hatfield, Chief Revenue Officer at LiveSwitch, to learn how LiveSwitch is solving remote storage operation challenges, from enhancing customer support at unmanned facilities to enabling remote site audits and conducting auctions seamlessly.
James dives into features like live video feeds, customizable text messages, and secure, encrypted communication that bolster corporate branding and privacy.
Discover how LiveSwitch facilitates remote training, maintenance troubleshooting, and emergency handling, all made easy with high-quality mobile cameras and cloud data storage, ensuring efficiency even in low-bandwidth scenarios.
LiveSwitch is the tool you need to optimize your self storage operations. You don't want to miss this interview with James!
-----
CONNECT WITH JAMES
https://www.liveswitch.com/
https://www.linkedin.com/in/james-hatfield/

-----
PREMIUM SPONSOR
TractIQ
has the data you need to analyze more deals with more confidence.
Book your demo using my link and save 10% on your subscription! www.tractiq.com/kris
-----
SUBSCRIBE TO THE PODCAST
Apple
Spotify
-----
CONNECT WITH ME
YouTube
LinkedIn
IG
X
Facebook

  continue reading

Chapters

1. Intro (00:00:00)

2. Virtual Assistance and Remote Maintenance (00:10:25)

3. Innovative Video Solutions for Businesses (00:18:16)

4. Future of Technology in Customer Experience (00:23:28)

5. Recommended Resources (00:32:49)

64 episodes

All episodes

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