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Support Automation Balance with Lee Roquet, Chief Customer Officer at Yellowfin

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Manage episode 309208288 series 2940413
Content provided by Justin Schmidt. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Justin Schmidt or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of The Support Automation Show, a podcast by Capacity, Justin Schmidt is joined by Lee Roquet, Chief Customer Officer at Yellowfin. They discuss why an organization that adopts support automation needs to find the right balance between the company and customer's need to succeed.
Learn more about Lee and Yellowfin;

If you enjoyed this episode then please either:
The Support Automation Show is hand crafted by our friends over at: fame.so

Previous guests include: Jason Yun of Relay, Julie Tuggle-Nguyen of Midwest BankCentre, Jennifer Chiang of Seso, Stacy Justino of Wistia, Jeffrey Breunsbach of Higher Logic, Jared Sklar of HOVER, Kristina Podnar of NativeTrust Consulting, Independent Consultant Rachel Jennings-Keane, Craig Soelberg of Chargebee
Check out our three most downloaded episodes:
  continue reading

53 episodes

Artwork
iconShare
 
Manage episode 309208288 series 2940413
Content provided by Justin Schmidt. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Justin Schmidt or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of The Support Automation Show, a podcast by Capacity, Justin Schmidt is joined by Lee Roquet, Chief Customer Officer at Yellowfin. They discuss why an organization that adopts support automation needs to find the right balance between the company and customer's need to succeed.
Learn more about Lee and Yellowfin;

If you enjoyed this episode then please either:
The Support Automation Show is hand crafted by our friends over at: fame.so

Previous guests include: Jason Yun of Relay, Julie Tuggle-Nguyen of Midwest BankCentre, Jennifer Chiang of Seso, Stacy Justino of Wistia, Jeffrey Breunsbach of Higher Logic, Jared Sklar of HOVER, Kristina Podnar of NativeTrust Consulting, Independent Consultant Rachel Jennings-Keane, Craig Soelberg of Chargebee
Check out our three most downloaded episodes:
  continue reading

53 episodes

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