The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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Using Automation To Help Customer Ops Specialists with Jared Sklar, Sr. Manager, and Customer Operations at HOVER
MP3•Episode home
Manage episode 304097822 series 2940413
Content provided by Justin Schmidt. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Justin Schmidt or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of The Support Automation Show, a podcast by Capacity, Justin Schmidt is joined by Jared Sklar, Sr. Manager of Customer Operations at HOVER. They discuss how HOVER helps clients develop their businesses and careers, why implementing automation inside a support function benefits both the clients and employees and the relationship between product engineering and customer support.
Learn more about Jared:
Learn more about Jared:
If you enjoyed this episode then please either:
- Subscribe, rate, and review on Apple Podcasts
- Follow on Spotify
- The Support Automation Show RSS Feed
The Support Automation Show is hand crafted by our friends over at: fame.so
Previous guests include: Jason Yun of Relay, Julie Tuggle-Nguyen of Midwest BankCentre, Jennifer Chiang of Seso, Stacy Justino of Wistia, Jeffrey Breunsbach of Higher Logic, Jared Sklar of HOVER, Kristina Podnar of NativeTrust Consulting, Independent Consultant Rachel Jennings-Keane, Craig Soelberg of Chargebee
Check out our three most downloaded episodes:
- How Can Support Automation Help Build Trust Between Internal and External Customers with Jason Yun, Co-founder at Relay
- How to Engage with Communities and Your Team with Julie Tuggle-Nguyen, Executive Vice President Human Resources at Midwest BankCentre
- How to Automate Your Startup with Jennifer Chiang, Head of Customer Success at Seso and Author of The Startup’s Guide to Customer Success
53 episodes
MP3•Episode home
Manage episode 304097822 series 2940413
Content provided by Justin Schmidt. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Justin Schmidt or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this episode of The Support Automation Show, a podcast by Capacity, Justin Schmidt is joined by Jared Sklar, Sr. Manager of Customer Operations at HOVER. They discuss how HOVER helps clients develop their businesses and careers, why implementing automation inside a support function benefits both the clients and employees and the relationship between product engineering and customer support.
Learn more about Jared:
Learn more about Jared:
If you enjoyed this episode then please either:
- Subscribe, rate, and review on Apple Podcasts
- Follow on Spotify
- The Support Automation Show RSS Feed
The Support Automation Show is hand crafted by our friends over at: fame.so
Previous guests include: Jason Yun of Relay, Julie Tuggle-Nguyen of Midwest BankCentre, Jennifer Chiang of Seso, Stacy Justino of Wistia, Jeffrey Breunsbach of Higher Logic, Jared Sklar of HOVER, Kristina Podnar of NativeTrust Consulting, Independent Consultant Rachel Jennings-Keane, Craig Soelberg of Chargebee
Check out our three most downloaded episodes:
- How Can Support Automation Help Build Trust Between Internal and External Customers with Jason Yun, Co-founder at Relay
- How to Engage with Communities and Your Team with Julie Tuggle-Nguyen, Executive Vice President Human Resources at Midwest BankCentre
- How to Automate Your Startup with Jennifer Chiang, Head of Customer Success at Seso and Author of The Startup’s Guide to Customer Success
53 episodes
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